Customer Service Representative Jobs in Vassalboro, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 41 Jobs

Customer Service Representative

  • Waterville, ME (9 miles from Vassalboro, ME)
  • 1 day ago
  • Waterville, ME (9 miles from Vassalboro, ME)
  • 1 day ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

PT Customer Service Leader

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 2 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440334 Address: USA-ME-Augusta-118 Cony Street Store Code: Store 08250 Front End (5151684) Hannaford Supermarkets started out as a...

CPC Customer Service Support

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 2 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Associate

  • Winthrop, ME (17 miles from Vassalboro, ME)
  • 3 days ago
  • Winthrop, ME (17 miles from Vassalboro, ME)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Store Specialist (Customer Service/ Merchandising) - Part time

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 4 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 4 days ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.50 $16.75/hour and is...

Customer Service Specialist

  • Clinton, ME (16 miles from Vassalboro, ME)
  • 4 days ago
  • Clinton, ME (16 miles from Vassalboro, ME)
  • 4 days ago

The Customer Asset Management Specialist is responsible for offsite location asset support. In addition, this role will also handle the more challenging interactions with customers. Responsible...

Dairy Monitoring Customer Success Specialist (Texas, New Mexico)

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 5 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 5 days ago

**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...

Customer Service Representative

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 6 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 6 days ago

. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...

FT Customer Service Leader

  • Waterville, ME (9 miles from Vassalboro, ME)
  • 7 days ago
  • Waterville, ME (9 miles from Vassalboro, ME)
  • 7 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439148 Address: USA-ME-Waterville-140 Elm Plaza Store Code: Store 08229 Front End (5151670) Hannaford Supermarkets started out as a...

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 9 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 9 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Customer Success Advocate II

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 9 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 9 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Customer Service Rep - Accounts Receivable

  • Waterville, ME (9 miles from Vassalboro, ME)
  • 10 days ago
  • Waterville, ME (9 miles from Vassalboro, ME)
  • 10 days ago

As a Customer Service Representative - Accounts Receivable, you'll play a crucial role in handling patient billing issues, setting up payment arrangements, providing price estimates, and ensuring an...

Senior Customer Service Representative

  • Chelsea, ME (5 miles from Vassalboro, ME)
  • 10 days ago
  • Chelsea, ME (5 miles from Vassalboro, ME)
  • 10 days ago

Customer Service Representatives in our permanent work from home role $19.50/hr wage....

Associate Customer Service Representative

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 10 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 10 days ago

at Highmark Health in Augusta, Maine, United States Job Description Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email...

Customer Service Quality Coach 12:30pm-9pm EST

  • Augusta, ME (5 miles from Vassalboro, ME)
  • 14 days ago
  • Augusta, ME (5 miles from Vassalboro, ME)
  • 14 days ago

The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers and Commercial Customers by providing daily operational call center support...

Demographic Data for Vassalboro, ME

Moving to Vassalboro, ME? Find some basic demographic data about Vassalboro, ME below.


Local
National
4,520
43
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Vassalboro, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Vassalboro, ME offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Vassalboro, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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