Customer Service Representative Jobs in Topsham, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Lewiston, ME (12 miles from Topsham, ME)
- 3 hours ago
- Lewiston, ME (12 miles from Topsham, ME)
- 3 hours ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Pharmacy Customer Service Associate
- Gardiner, ME (17 miles from Topsham, ME)
- 10 hours ago
- Gardiner, ME (17 miles from Topsham, ME)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Float Client Service Representative - Greater Lewiston Area
- Auburn, ME (15 miles from Topsham, ME)
- 1 day ago
- Auburn, ME (15 miles from Topsham, ME)
- 1 day ago
Find your career at Androscoggin Bank! If you are looking for a role with upward mobility and a solid career path, with an institution that has a positive and unique culture, you might be our...
Client Service Representative - Minot Avenue, Auburn
- Auburn, ME (15 miles from Topsham, ME)
- 2 days ago
- Auburn, ME (15 miles from Topsham, ME)
- 2 days ago
Client Service Representative - Minot Avenue, Auburn Minot Avenue, Auburn Branch - Part Time (20 hours/week) Working at Androscoggin Bank means that you'll make a difference in a growing company...
Customer Service Rep, Food Services, Full Time
- Lewiston, ME (12 miles from Topsham, ME)
- 3 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 3 days ago
at Central Maine Medical Center in Lewiston, Maine, United States Job Description At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our...
- Winthrop, ME (23 miles from Topsham, ME)
- 5 days ago
- Winthrop, ME (23 miles from Topsham, ME)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429495 Address: USA-ME-Winthrop-399 Main Street Store Code: Store 08289 Front End (5151695) Hannaford Supermarkets started out as a...
- Winthrop, ME (23 miles from Topsham, ME)
- 5 days ago
- Winthrop, ME (23 miles from Topsham, ME)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429494 Address: USA-ME-Winthrop-399 Main Street Store Code: Store 08289 Front End (5151695) Hannaford Supermarkets started out as a...
- Gardiner, ME (17 miles from Topsham, ME)
- 5 days ago
- Gardiner, ME (17 miles from Topsham, ME)
- 5 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative
- Lewiston, ME (12 miles from Topsham, ME)
- 7 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 7 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Lewiston, Maine, United States Of America Views:10 Duties will include but are not limited to, checking stock on...
Customer Service Rep, Food Services, Full Time
- Lewiston, ME (12 miles from Topsham, ME)
- 8 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 8 days ago
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a...
Category/Area of Expertise: Retail Operations Job Requisition: 428465 Address: USA-ME-Topsham-49 Topsham Fair Mall Rd Store Code: Store 08187 Front End (5151653) Hannaford Supermarkets started out...
Category/Area of Expertise: Retail Operations Job Requisition: 428464 Address: USA-ME-Topsham-49 Topsham Fair Mall Rd Store Code: Store 08187 Front End (5151653) Hannaford Supermarkets started out...
Customer Service Representative
- Winthrop, ME (23 miles from Topsham, ME)
- 12 days ago
- Winthrop, ME (23 miles from Topsham, ME)
- 12 days ago
service representative performance....
Customer Service Representative- Brunswick, ME
- Brunswick, ME (5 miles from Topsham, ME)
- 13 days ago
- Brunswick, ME (5 miles from Topsham, ME)
- 13 days ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
Customer Account Representative
- Auburn, ME (15 miles from Topsham, ME)
- 14 days ago
- Auburn, ME (15 miles from Topsham, ME)
- 14 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Topsham, ME
Moving to Topsham, ME? Find some basic demographic data about Topsham, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Topsham, ME
Highest Education Level
Customer Service Representatives in Topsham, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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