Customer Service Representative Jobs in Topsham, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Damariscotta, ME (23 miles from Topsham, ME)
- 1 day ago
- Damariscotta, ME (23 miles from Topsham, ME)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 441592 Address: USA-ME-Damariscotta-469 Main Street Store Code: Store 08141 Front End (5151626) Hannaford Supermarkets started out as...
Customer Service Parts Coordinator Job Listing at Ryder in Lewiston, ME
- Lewiston, ME (12 miles from Topsham, ME)
- 2 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 2 days ago
Company: Ryder Location: Lewiston, ME Career Level: Associate Industries: Transportation, Logistics, Trucking Description Job Seekers can review the Job Applicant Privacy Policy by clicking here...
Pharmacy Customer Service Associate
- Damariscotta, ME (23 miles from Topsham, ME)
- 2 days ago
- Damariscotta, ME (23 miles from Topsham, ME)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Lewiston, ME (12 miles from Topsham, ME)
- 3 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 3 days ago
The Customer Service Representative is responsible for all communication and research regarding patient accounts, as well as for responding to all patient inquiries for the regional healthcare system...
Customer Service Representative
- Auburn, ME (15 miles from Topsham, ME)
- 4 days ago
- Auburn, ME (15 miles from Topsham, ME)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Parts Coordinator in Lewiston, ME
- Lewiston, ME (12 miles from Topsham, ME)
- 5 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 5 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Customer Service Rep/Pizza Maker (S. Portland) - Starting at $14 per hour
- Falmouth, ME (22 miles from Topsham, ME)
- 6 days ago
- Falmouth, ME (22 miles from Topsham, ME)
- 6 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
- Gray, ME (19 miles from Topsham, ME)
- 6 days ago
- Gray, ME (19 miles from Topsham, ME)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Gray, ME (19 miles from Topsham, ME)
- 8 days ago
- Gray, ME (19 miles from Topsham, ME)
- 8 days ago
Customer Service Representative The Customer Service Representative (CSR) is the primary resource for guiding our customers through the order process and can have a direct impact on our sales by cultivating...
- Peaks Island, ME (24 miles from Topsham, ME)
- 8 days ago
- Peaks Island, ME (24 miles from Topsham, ME)
- 8 days ago
6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Sales Consultant - Customer Service
- Danville, ME (16 miles from Topsham, ME)
- 8 days ago
- Danville, ME (16 miles from Topsham, ME)
- 8 days ago
6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
- Chebeague Island, ME (18 miles from Topsham, ME)
- 8 days ago
- Chebeague Island, ME (18 miles from Topsham, ME)
- 8 days ago
6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Sales Representative
- Cliff Island, ME (20 miles from Topsham, ME)
- 8 days ago
- Cliff Island, ME (20 miles from Topsham, ME)
- 8 days ago
6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Representative
- Auburn, ME (15 miles from Topsham, ME)
- 9 days ago
- Auburn, ME (15 miles from Topsham, ME)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 10 days ago
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439948 Address: USA-ME-Boothbay Harbor-180 Townsend Avenue Store Code: Store 08143 Front End (5151628) Hannaford Supermarkets started...
Demographic Data for Topsham, ME
Moving to Topsham, ME? Find some basic demographic data about Topsham, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Topsham, ME
Highest Education Level
Customer Service Representatives in Topsham, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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