Customer Service Representative Jobs in Readfield, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 48 Jobs

CampusGuard Customer Advocate

  • Augusta, ME (10 miles from Readfield, ME)
  • 11 hours ago
  • Augusta, ME (10 miles from Readfield, ME)
  • 11 hours ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representative

  • Lewiston, ME (23 miles from Readfield, ME)
  • 13 hours ago
  • Lewiston, ME (23 miles from Readfield, ME)
  • 13 hours ago

The Customer Service Representative is responsible for all communication and research regarding patient accounts, as well as for responding to all patient inquiries for the regional healthcare system...

Customer Service Representative

  • Auburn, ME (24 miles from Readfield, ME)
  • 1 day ago
  • Auburn, ME (24 miles from Readfield, ME)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative (remote)

  • Augusta, ME (10 miles from Readfield, ME)
  • 1 day ago
  • Augusta, ME (10 miles from Readfield, ME)
  • 1 day ago

at Cognizant in Augusta, Maine, United States Job Description CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative (Healthcare) - Remote

  • Augusta, ME (10 miles from Readfield, ME)
  • 2 days ago
  • Augusta, ME (10 miles from Readfield, ME)
  • 2 days ago

Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...

Remote Work

Pharmacy Customer Service Associate

  • Fairfield, ME (23 miles from Readfield, ME)
  • 2 days ago
  • Fairfield, ME (23 miles from Readfield, ME)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Parts Coordinator in Lewiston, ME

  • Lewiston, ME (23 miles from Readfield, ME)
  • 2 days ago
  • Lewiston, ME (23 miles from Readfield, ME)
  • 2 days ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...

Customer Service Representative

  • Waterville, ME (21 miles from Readfield, ME)
  • 4 days ago
  • Waterville, ME (21 miles from Readfield, ME)
  • 4 days ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Customer Account Representative

  • Farmington, ME (19 miles from Readfield, ME)
  • 5 days ago
  • Farmington, ME (19 miles from Readfield, ME)
  • 5 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.65 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

PT Sales Associate Cashier

  • Farmington, ME (19 miles from Readfield, ME)
  • 5 days ago
  • Farmington, ME (19 miles from Readfield, ME)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440374 Address: USA-ME-Farmington-131 Hannaford Drive Suite 1 Store Code: Store 08291 Front End (5151696) Hannaford Supermarkets...

PT Customer Service Leader

  • Augusta, ME (10 miles from Readfield, ME)
  • 5 days ago
  • Augusta, ME (10 miles from Readfield, ME)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440334 Address: USA-ME-Augusta-118 Cony Street Store Code: Store 08250 Front End (5151684) Hannaford Supermarkets started out as a...

CPC Customer Service Support

  • Augusta, ME (10 miles from Readfield, ME)
  • 5 days ago
  • Augusta, ME (10 miles from Readfield, ME)
  • 5 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Representative

  • Auburn, ME (24 miles from Readfield, ME)
  • 7 days ago
  • Auburn, ME (24 miles from Readfield, ME)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Winthrop, ME (5 miles from Readfield, ME)
  • 7 days ago
  • Winthrop, ME (5 miles from Readfield, ME)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Lewiston, ME (23 miles from Readfield, ME)
  • 7 days ago
  • Lewiston, ME (23 miles from Readfield, ME)
  • 7 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Lewiston, Maine, United States Of America Views:5 Our client is looking for enthusiastic, motivated, target driven...

Demographic Data for Readfield, ME

Moving to Readfield, ME? Find some basic demographic data about Readfield, ME below.


Local
National
2,597
38
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Readfield, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Readfield, ME offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Readfield, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »