Customer Service Representative Jobs in Randolph, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 48 Jobs

Customer Service Representative

  • Waterville, ME (23 miles from Randolph, ME)
  • 1 day ago
  • Waterville, ME (23 miles from Randolph, ME)
  • 1 day ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

PT Customer Service Leader

  • Augusta, ME (10 miles from Randolph, ME)
  • 2 days ago
  • Augusta, ME (10 miles from Randolph, ME)
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440334 Address: USA-ME-Augusta-118 Cony Street Store Code: Store 08250 Front End (5151684) Hannaford Supermarkets started out as a...

CPC Customer Service Support

  • Augusta, ME (10 miles from Randolph, ME)
  • 2 days ago
  • Augusta, ME (10 miles from Randolph, ME)
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Pharmacy Customer Service Associate

  • Lisbon Falls, ME (21 miles from Randolph, ME)
  • 2 days ago
  • Lisbon Falls, ME (21 miles from Randolph, ME)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Sales Representative

  • Lisbon Falls, ME (21 miles from Randolph, ME)
  • 2 days ago
  • Lisbon Falls, ME (21 miles from Randolph, ME)
  • 2 days ago

6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service Associate

  • Winthrop, ME (12 miles from Randolph, ME)
  • 3 days ago
  • Winthrop, ME (12 miles from Randolph, ME)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Lewiston, ME (23 miles from Randolph, ME)
  • 4 days ago
  • Lewiston, ME (23 miles from Randolph, ME)
  • 4 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Lewiston, Maine, United States Of America Views:5 Our client is looking for enthusiastic, motivated, target driven...

Retail Store Specialist (Customer Service/ Merchandising) - Part time

  • Augusta, ME (10 miles from Randolph, ME)
  • 4 days ago
  • Augusta, ME (10 miles from Randolph, ME)
  • 4 days ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.50 $16.75/hour and is...

Dairy Monitoring Customer Success Specialist (Texas, New Mexico)

  • Augusta, ME (10 miles from Randolph, ME)
  • 5 days ago
  • Augusta, ME (10 miles from Randolph, ME)
  • 5 days ago

**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...

Customer Service Representative

  • Augusta, ME (10 miles from Randolph, ME)
  • 6 days ago
  • Augusta, ME (10 miles from Randolph, ME)
  • 6 days ago

. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...

FT Customer Service Leader

  • Damariscotta, ME (18 miles from Randolph, ME)
  • 6 days ago
  • Damariscotta, ME (18 miles from Randolph, ME)
  • 6 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 433244 Address: USA-ME-Damariscotta-469 Main Street Store Code: Store 08141 Front End (5151626) Hannaford Supermarkets started out as...

PT Sales Associate Cashier

  • Lewiston, ME (23 miles from Randolph, ME)
  • 7 days ago
  • Lewiston, ME (23 miles from Randolph, ME)
  • 7 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439365 Address: USA-ME-Lewiston-692 Sabattus Street Store Code: Store 08265 Front End (5151689) Hannaford Supermarkets started out as...

Customer Service Parts Coordinator - Fleet Services Job Listing at Ryder in Lewiston, ME

  • Lewiston, ME (23 miles from Randolph, ME)
  • 8 days ago
  • Lewiston, ME (23 miles from Randolph, ME)
  • 8 days ago

Company: Ryder Location: Lewiston, ME Career Level: Associate Industries: Transportation, Logistics, Trucking Description Job Seekers can review the Job Applicant Privacy Policy by clicking here...

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Augusta, ME (10 miles from Randolph, ME)
  • 9 days ago
  • Augusta, ME (10 miles from Randolph, ME)
  • 9 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Customer Success Advocate II

  • Augusta, ME (10 miles from Randolph, ME)
  • 9 days ago
  • Augusta, ME (10 miles from Randolph, ME)
  • 9 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Demographic Data for Randolph, ME

Moving to Randolph, ME? Find some basic demographic data about Randolph, ME below.


Local
National
1,743
32
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Randolph, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Randolph, ME offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Randolph, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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