Customer Service Representative Jobs in Portland, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
87 - Customer Care Representative
- Kennebunk, ME (24 miles from Portland, ME)
- 13 hours ago
- Kennebunk, ME (24 miles from Portland, ME)
- 13 hours ago
87 - Customer Care Representative Req #826 Kennebunk, ME, USA Job Description Posted Thursday, June 26, 2025 at 10:00 PM ** The base pay for this position is $20.34 plus $3.00 per hour retail...
Customer Service Rep(03014) - 621 Main St.
- Gorham, ME (10 miles from Portland, ME)
- 17 hours ago
- Gorham, ME (10 miles from Portland, ME)
- 17 hours ago
Company Description Job Description $500 SIGN ON BONUS FOR 30+ HOURS A WEEK (paid in monthly incremenNow Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking...
Customer Service Rep(03013) - 14 Heathwood Drive
- Windham, ME (11 miles from Portland, ME)
- 17 hours ago
- Windham, ME (11 miles from Portland, ME)
- 17 hours ago
Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...
Pharmacy Customer Service Associate
- Gorham, ME (10 miles from Portland, ME)
- 18 hours ago
- Gorham, ME (10 miles from Portland, ME)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep/Pizza Maker (S. Portland) - Starting at $14 per hour
- Falmouth, ME (6 miles from Portland, ME)
- 20 hours ago
- Falmouth, ME (6 miles from Portland, ME)
- 20 hours ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
- Gray, ME (16 miles from Portland, ME)
- 1 day ago
- Gray, ME (16 miles from Portland, ME)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03008) - 58 Ossipee Trail East
- Standish, ME (16 miles from Portland, ME)
- 1 day ago
- Standish, ME (16 miles from Portland, ME)
- 1 day ago
Company Description Job Description Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in...
Customer Service Representative
- Gray, ME (16 miles from Portland, ME)
- 2 days ago
- Gray, ME (16 miles from Portland, ME)
- 2 days ago
Customer Service Representative The Customer Service Representative (CSR) is the primary resource for guiding our customers through the order process and can have a direct impact on our sales by cultivating...
Customer Service Sales Representative
- Biddeford Pool, ME (15 miles from Portland, ME)
- 3 days ago
- Biddeford Pool, ME (15 miles from Portland, ME)
- 3 days ago
6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Assistant (Bank CSA) Part Time / Req #1101
- Waterboro, ME (24 miles from Portland, ME)
- 3 days ago
- Waterboro, ME (24 miles from Portland, ME)
- 3 days ago
Customer Service Assistant I (CSA) - Part-Time Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Supervises: None Status: Part Time - 29 hours per week /...
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Medical Screener - Reception Technician (Customer Service)
- South Portland, ME (3 miles from Portland, ME)
- 4 days ago
- South Portland, ME (3 miles from Portland, ME)
- 4 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Customer Service - Donor Support Technician
- South Portland, ME (3 miles from Portland, ME)
- 4 days ago
- South Portland, ME (3 miles from Portland, ME)
- 4 days ago
Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process....
Inside Sales & Customer Service Rep at Sappi in Westbrook, Maine Pay: $20 per hour Schedule: M-F Days Assignment Length: 4+ months Become part of a global renewable resource company that uses...
Associate Client Advocate - Commercial Insurance (Retail & Distribution)
- Portland, ME
- 5 days ago
- Portland, ME
- 5 days ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Portland, ME
Highest Education Level
Customer Service Representatives in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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