Customer Service Representative Jobs in Portland, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Blood Collection Staff - Customer Service
- American National Red Cross
- Portland, ME
- 90+ days ago
- Portland, ME
- 90+ days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonCustomer Service Representative
- Circle K
- Brunswick, ME (21 miles from Portland, ME)
- 12 hours ago
- Brunswick, ME (21 miles from Portland, ME)
- 12 hours ago
Store 4707102: 39 Bath Rd, Brunswick, Maine 04011 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonCustomer Service Gate Agent (Part-Time)
- Piedmont Airlines
- Portland, ME
- 23 hours ago
- Portland, ME
- 23 hours ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
In Person Part TimeMulti-Location Customer Service Specialist
- Sherwin Williams
- Biddeford, ME (16 miles from Portland, ME)
- 1 day ago
- Biddeford, ME (16 miles from Portland, ME)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Cabelas
- Scarborough, ME (6 miles from Portland, ME)
- 1 day ago
- Scarborough, ME (6 miles from Portland, ME)
- 1 day ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
In PersonVeterinary Client Service Representative - Specialty
- Portland Veterinary Emergency and Specialty Care
- Portland, ME
- 2 days ago
- Portland, ME
- 2 days ago
Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC) as a Veterinary Client Service Representative - Specialty At Portland Veterinary Emergency and Specialty Care...
In PersonVeterinary Client Service Representative - Emergency
- Portland Veterinary Emergency and Specialty Care
- Portland, ME
- 2 days ago
- Portland, ME
- 2 days ago
Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC) as a Veterinary Client Service Representative - Emergency At Portland Veterinary Emergency and Specialty Care...
In PersonVeterinary Client Service Representative - Specialty and Emergency
- Portland Veterinary Emergency and Specialty Care
- Portland, ME
- 2 days ago
- Portland, ME
- 2 days ago
Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC) as a Veterinary Client Service Representative - Specialty and Emergency At Portland Veterinary Emergency and...
In Person- Bunnings Warehouse
- Arundel, ME (20 miles from Portland, ME)
- 5 days ago
- Arundel, ME (20 miles from Portland, ME)
- 5 days ago
Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...
In PersonCustomer Service & Billing Representative 2
- Garmin International, Inc.
- Yarmouth, ME (10 miles from Portland, ME)
- 6 days ago
- Yarmouth, ME (10 miles from Portland, ME)
- 6 days ago
Overview We are seeking a full-time Customer Service & Billing Representative 2 at our office in Yarmouth, Maine. In this role, you will be responsible for providing moderately complex customer...
In PersonCLUB Customer Service Outfitter
- Cabelas
- Scarborough, ME (6 miles from Portland, ME)
- 6 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 6 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person- Hannaford Bros Co
- Brunswick, ME (21 miles from Portland, ME)
- 6 days ago
- Brunswick, ME (21 miles from Portland, ME)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 503450 Address: USA-ME-Brunswick-8 Gurnet Road Suite 1 Store Code: Store 08446 Front End (5151801) Hannaford Supermarkets started out...
In Person Part TimeA Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this...
In Person- Hannaford Bros Co
- Yarmouth, ME (10 miles from Portland, ME)
- 7 days ago
- Yarmouth, ME (10 miles from Portland, ME)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 502869 Address: USA-ME-Yarmouth-756 Route #1 Store Code: Store 08188 Front End (5151655) Hannaford Supermarkets started out as a...
In PersonLead Customer Service Representative, Full or Part Time
- Circle K
- Brunswick, ME (21 miles from Portland, ME)
- 8 days ago
- Brunswick, ME (21 miles from Portland, ME)
- 8 days ago
Store 4707102: 39 Bath Rd, Brunswick, Maine 04011 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeDemographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Portland, ME
Highest Education Level
Customer Service Representatives in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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