Customer Service Representative Jobs in Portland, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- South Portland, ME (3 miles from Portland, ME)
- 2 days ago
- South Portland, ME (3 miles from Portland, ME)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Waterboro, ME (24 miles from Portland, ME)
- 2 days ago
- Waterboro, ME (24 miles from Portland, ME)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- South Portland, ME (3 miles from Portland, ME)
- 3 days ago
- South Portland, ME (3 miles from Portland, ME)
- 3 days ago
A Day in the Life: We are looking for a dynamic and customer-focused individual to lead our Checkout Department. As a supervisor, you'll ensure smooth and efficient checkout operations, manage and...
The Supervisor maintains the schedule for all Customer Service Representatives, ensures coverage for all posts, provides training, oversight, and performance management and reviews for Customer Service...
Store Customer Service Specialist
- Windham, ME (11 miles from Portland, ME)
- 3 days ago
- Windham, ME (11 miles from Portland, ME)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- South Portland, ME (3 miles from Portland, ME)
- 4 days ago
- South Portland, ME (3 miles from Portland, ME)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 435757 Address: USA-ME-South Portland-415 Philbrook Ave Store Code: Store 08387 Front End (5151767) Hannaford Supermarkets started...
87 - Customer Care Representative
- Kennebunk, ME (24 miles from Portland, ME)
- 5 days ago
- Kennebunk, ME (24 miles from Portland, ME)
- 5 days ago
87 - Customer Care Representative Req #826 Kennebunk, ME, USA Job Description Posted Thursday, June 26, 2025 at 10:00 PM ** The base pay for this position is $20.34 plus $3.00 per hour retail...
Customer Service Rep(03014) - 621 Main St.
- Gorham, ME (10 miles from Portland, ME)
- 5 days ago
- Gorham, ME (10 miles from Portland, ME)
- 5 days ago
Company Description Job Description $500 SIGN ON BONUS FOR 30+ HOURS A WEEK (paid in monthly incremenNow Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking...
Customer Service Rep(03013) - 14 Heathwood Drive
- Windham, ME (11 miles from Portland, ME)
- 5 days ago
- Windham, ME (11 miles from Portland, ME)
- 5 days ago
Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...
Pharmacy Customer Service Associate
- Gorham, ME (10 miles from Portland, ME)
- 5 days ago
- Gorham, ME (10 miles from Portland, ME)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep/Pizza Maker (S. Portland) - Starting at $14 per hour
- Westbrook, ME (5 miles from Portland, ME)
- 5 days ago
- Westbrook, ME (5 miles from Portland, ME)
- 5 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
- Gray, ME (16 miles from Portland, ME)
- 5 days ago
- Gray, ME (16 miles from Portland, ME)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03008) - 58 Ossipee Trail East
- Standish, ME (16 miles from Portland, ME)
- 6 days ago
- Standish, ME (16 miles from Portland, ME)
- 6 days ago
Company Description Job Description Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in...
Customer Service Rep/Pizza Maker (Portland) - Starting at $15 per hour
- Westbrook, ME (5 miles from Portland, ME)
- 7 days ago
- Westbrook, ME (5 miles from Portland, ME)
- 7 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Portland, ME
Highest Education Level
Customer Service Representatives in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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