Customer Service Representative Jobs in Portland, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Westbrook, ME (5 miles from Portland, ME)
- 22 days ago
- Westbrook, ME (5 miles from Portland, ME)
- 22 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Category/Area of Expertise: Retail Operations Job Requisition: 430125 Address: USA-VT-Milton-259 Us Route 7 South Store Code: Store 08274 Front End (5151692) Hannaford Supermarkets started out as...
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Bilingual Customer Service Specialist (Spanish)
- South Portland, ME (3 miles from Portland, ME)
- 4 days ago
- South Portland, ME (3 miles from Portland, ME)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: South Portland, ME TEST CENTER ADDRESS: 311 Darling Ave,...
The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach...
Part time benefited position The location of this position will be a combination of working at Brighten Medical Center, Portland and Maine Medical Center, Portland. Schedule: Switchboard at...
- Kennebunk, ME (24 miles from Portland, ME)
- 6 days ago
- Kennebunk, ME (24 miles from Portland, ME)
- 6 days ago
FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers...
Admin Customer Care Representative
- Scarborough, ME (6 miles from Portland, ME)
- 8 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 8 days ago
Qualifications: High School or equivalent Associate's or Bachelor's Degree Add, Prior call center experience preferred At Ahold Delhaize USA, we provide services to one of the largest portfolios of...
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Account Representative
- Biddeford, ME (16 miles from Portland, ME)
- 11 days ago
- Biddeford, ME (16 miles from Portland, ME)
- 11 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
City of Portland - Customer Service Representative
- Portland, ME
- 12 days ago
- Portland, ME
- 12 days ago
This job was posted by : For more information,please see: of Portland - Customer Service Representative**Schedule is Monday Friday, 10:30 a.m.-6:30 p.m.This is an exciting opportunity to join our Parking...
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Portland, ME
Highest Education Level
Customer Service Representatives in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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