Customer Service Representative Jobs in Palermo, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Augusta, ME (15 miles from Palermo, ME)
- 17 hours ago
- Augusta, ME (15 miles from Palermo, ME)
- 17 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Waldoboro, ME (20 miles from Palermo, ME)
- 1 day ago
- Waldoboro, ME (20 miles from Palermo, ME)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Waldoboro, ME (20 miles from Palermo, ME)
- 1 day ago
- Waldoboro, ME (20 miles from Palermo, ME)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 441033 Address: USA-ME-Waldoboro-Routes 1 & 32 Store Code: Store 08294 Management (7244947) Hannaford Supermarkets started out as a...
Customer Service Representative (remote)
- Augusta, ME (15 miles from Palermo, ME)
- 2 days ago
- Augusta, ME (15 miles from Palermo, ME)
- 2 days ago
at Cognizant in Augusta, Maine, United States Job Description CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative (Healthcare) - Remote
- Augusta, ME (15 miles from Palermo, ME)
- 2 days ago
- Augusta, ME (15 miles from Palermo, ME)
- 2 days ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkPharmacy Customer Service Associate
- Fairfield, ME (22 miles from Palermo, ME)
- 2 days ago
- Fairfield, ME (22 miles from Palermo, ME)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03025) - 220 Park St
- Rockland, ME (23 miles from Palermo, ME)
- 3 days ago
- Rockland, ME (23 miles from Palermo, ME)
- 3 days ago
Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...
Customer Service Representative
- Waterville, ME (13 miles from Palermo, ME)
- 4 days ago
- Waterville, ME (13 miles from Palermo, ME)
- 4 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
- Augusta, ME (15 miles from Palermo, ME)
- 5 days ago
- Augusta, ME (15 miles from Palermo, ME)
- 5 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Leader - Old Balsam Rd
- Rockland, ME (23 miles from Palermo, ME)
- 5 days ago
- Rockland, ME (23 miles from Palermo, ME)
- 5 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Augusta, ME (15 miles from Palermo, ME)
- 7 days ago
- Augusta, ME (15 miles from Palermo, ME)
- 7 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.50 $16.75/hour and is...
- Clinton, ME (18 miles from Palermo, ME)
- 7 days ago
- Clinton, ME (18 miles from Palermo, ME)
- 7 days ago
The Customer Asset Management Specialist is responsible for offsite location asset support. In addition, this role will also handle the more challenging interactions with customers. Responsible...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Augusta, ME (15 miles from Palermo, ME)
- 8 days ago
- Augusta, ME (15 miles from Palermo, ME)
- 8 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
- Winslow, ME (13 miles from Palermo, ME)
- 9 days ago
- Winslow, ME (13 miles from Palermo, ME)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Augusta, ME (15 miles from Palermo, ME)
- 9 days ago
- Augusta, ME (15 miles from Palermo, ME)
- 9 days ago
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
Demographic Data for Palermo, ME
Moving to Palermo, ME? Find some basic demographic data about Palermo, ME below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Palermo, ME
Highest Education Level
Customer Service Representatives in Palermo, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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