Customer Service Representative Jobs in Oakland, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (remote)
- Augusta, ME (13 miles from Oakland, ME)
- 7 hours ago
- Augusta, ME (13 miles from Oakland, ME)
- 7 hours ago
at Cognizant in Augusta, Maine, United States Job Description CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative (Healthcare) - Remote
- Augusta, ME (13 miles from Oakland, ME)
- 19 hours ago
- Augusta, ME (13 miles from Oakland, ME)
- 19 hours ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkPharmacy Customer Service Associate
- Fairfield, ME (9 miles from Oakland, ME)
- 22 hours ago
- Fairfield, ME (9 miles from Oakland, ME)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Waterville, ME (11 miles from Oakland, ME)
- 3 days ago
- Waterville, ME (11 miles from Oakland, ME)
- 3 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Customer Account Representative
- Farmington, ME (16 miles from Oakland, ME)
- 3 days ago
- Farmington, ME (16 miles from Oakland, ME)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.65 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Farmington, ME (16 miles from Oakland, ME)
- 3 days ago
- Farmington, ME (16 miles from Oakland, ME)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440374 Address: USA-ME-Farmington-131 Hannaford Drive Suite 1 Store Code: Store 08291 Front End (5151696) Hannaford Supermarkets...
- Augusta, ME (13 miles from Oakland, ME)
- 3 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440334 Address: USA-ME-Augusta-118 Cony Street Store Code: Store 08250 Front End (5151684) Hannaford Supermarkets started out as a...
- Augusta, ME (13 miles from Oakland, ME)
- 3 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
- Winthrop, ME (19 miles from Oakland, ME)
- 5 days ago
- Winthrop, ME (19 miles from Oakland, ME)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Augusta, ME (13 miles from Oakland, ME)
- 6 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 6 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.50 $16.75/hour and is...
- Clinton, ME (15 miles from Oakland, ME)
- 6 days ago
- Clinton, ME (15 miles from Oakland, ME)
- 6 days ago
The Customer Asset Management Specialist is responsible for offsite location asset support. In addition, this role will also handle the more challenging interactions with customers. Responsible...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Augusta, ME (13 miles from Oakland, ME)
- 6 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 6 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Customer Service Representative
- Augusta, ME (13 miles from Oakland, ME)
- 8 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 8 days ago
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
- Waterville, ME (11 miles from Oakland, ME)
- 9 days ago
- Waterville, ME (11 miles from Oakland, ME)
- 9 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439148 Address: USA-ME-Waterville-140 Elm Plaza Store Code: Store 08229 Front End (5151670) Hannaford Supermarkets started out as a...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Augusta, ME (13 miles from Oakland, ME)
- 10 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 10 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...
Demographic Data for Oakland, ME
Moving to Oakland, ME? Find some basic demographic data about Oakland, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oakland, ME
Highest Education Level
Customer Service Representatives in Oakland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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