Customer Service Representative Jobs in Newcastle, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 39 Jobs

Customer Service Representative (remote)

  • Augusta, ME (24 miles from Newcastle, ME)
  • 7 hours ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 7 hours ago

at Cognizant in Augusta, Maine, United States Job Description CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative (Healthcare) - Remote

  • Augusta, ME (24 miles from Newcastle, ME)
  • 19 hours ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 19 hours ago

Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...

Remote Work

Customer Service Rep(03025) - 220 Park St

  • Rockland, ME (22 miles from Newcastle, ME)
  • 2 days ago
  • Rockland, ME (22 miles from Newcastle, ME)
  • 2 days ago

Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...

PT Customer Service Leader

  • Augusta, ME (24 miles from Newcastle, ME)
  • 3 days ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 3 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440334 Address: USA-ME-Augusta-118 Cony Street Store Code: Store 08250 Front End (5151684) Hannaford Supermarkets started out as a...

CPC Customer Service Support

  • Augusta, ME (24 miles from Newcastle, ME)
  • 3 days ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 3 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Leader - Old Balsam Rd

  • Rockland, ME (22 miles from Newcastle, ME)
  • 4 days ago
  • Rockland, ME (22 miles from Newcastle, ME)
  • 4 days ago

The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....

Pharmacy Customer Service Associate

  • Lisbon Falls, ME (24 miles from Newcastle, ME)
  • 4 days ago
  • Lisbon Falls, ME (24 miles from Newcastle, ME)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

FT Customer Service Leader

  • Boothbay Harbor, ME (13 miles from Newcastle, ME)
  • 5 days ago
  • Boothbay Harbor, ME (13 miles from Newcastle, ME)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439948 Address: USA-ME-Boothbay Harbor-180 Townsend Avenue Store Code: Store 08143 Front End (5151628) Hannaford Supermarkets started...

Retail Store Specialist (Customer Service/ Merchandising) - Part time

  • Augusta, ME (24 miles from Newcastle, ME)
  • 6 days ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 6 days ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.50 $16.75/hour and is...

Dairy Monitoring Customer Success Specialist (Texas, New Mexico)

  • Augusta, ME (24 miles from Newcastle, ME)
  • 6 days ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 6 days ago

**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...

Customer Service Representative

  • Augusta, ME (24 miles from Newcastle, ME)
  • 8 days ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 8 days ago

. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...

PT Sales Associate Cashier

  • Brunswick, ME (22 miles from Newcastle, ME)
  • 9 days ago
  • Brunswick, ME (22 miles from Newcastle, ME)
  • 9 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439321 Address: USA-ME-Brunswick-8 Gurnet Road Suite 1 Store Code: Store 08446 Front End (5151801) Hannaford Supermarkets started out...

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Augusta, ME (24 miles from Newcastle, ME)
  • 10 days ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 10 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Customer Success Advocate II

  • Augusta, ME (24 miles from Newcastle, ME)
  • 10 days ago
  • Augusta, ME (24 miles from Newcastle, ME)
  • 10 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Senior Customer Service Representative

  • Chelsea, ME (24 miles from Newcastle, ME)
  • 12 days ago
  • Chelsea, ME (24 miles from Newcastle, ME)
  • 12 days ago

Customer Service Representatives in our permanent work from home role $19.50/hr wage....

Demographic Data for Newcastle, ME

Moving to Newcastle, ME? Find some basic demographic data about Newcastle, ME below.


Local
National
1,848
89
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Newcastle, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Newcastle, ME offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Newcastle, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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