Customer Service Representative Jobs in Newcastle, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (remote)
- Augusta, ME (24 miles from Newcastle, ME)
- 7 hours ago
- Augusta, ME (24 miles from Newcastle, ME)
- 7 hours ago
at Cognizant in Augusta, Maine, United States Job Description CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative (Healthcare) - Remote
- Augusta, ME (24 miles from Newcastle, ME)
- 19 hours ago
- Augusta, ME (24 miles from Newcastle, ME)
- 19 hours ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkCustomer Service Rep(03025) - 220 Park St
- Rockland, ME (22 miles from Newcastle, ME)
- 2 days ago
- Rockland, ME (22 miles from Newcastle, ME)
- 2 days ago
Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...
- Augusta, ME (24 miles from Newcastle, ME)
- 3 days ago
- Augusta, ME (24 miles from Newcastle, ME)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440334 Address: USA-ME-Augusta-118 Cony Street Store Code: Store 08250 Front End (5151684) Hannaford Supermarkets started out as a...
- Augusta, ME (24 miles from Newcastle, ME)
- 3 days ago
- Augusta, ME (24 miles from Newcastle, ME)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Leader - Old Balsam Rd
- Rockland, ME (22 miles from Newcastle, ME)
- 4 days ago
- Rockland, ME (22 miles from Newcastle, ME)
- 4 days ago
The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....
Pharmacy Customer Service Associate
- Lisbon Falls, ME (24 miles from Newcastle, ME)
- 4 days ago
- Lisbon Falls, ME (24 miles from Newcastle, ME)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Boothbay Harbor, ME (13 miles from Newcastle, ME)
- 5 days ago
- Boothbay Harbor, ME (13 miles from Newcastle, ME)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439948 Address: USA-ME-Boothbay Harbor-180 Townsend Avenue Store Code: Store 08143 Front End (5151628) Hannaford Supermarkets started...
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Augusta, ME (24 miles from Newcastle, ME)
- 6 days ago
- Augusta, ME (24 miles from Newcastle, ME)
- 6 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.50 $16.75/hour and is...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Augusta, ME (24 miles from Newcastle, ME)
- 6 days ago
- Augusta, ME (24 miles from Newcastle, ME)
- 6 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Customer Service Representative
- Augusta, ME (24 miles from Newcastle, ME)
- 8 days ago
- Augusta, ME (24 miles from Newcastle, ME)
- 8 days ago
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
- Brunswick, ME (22 miles from Newcastle, ME)
- 9 days ago
- Brunswick, ME (22 miles from Newcastle, ME)
- 9 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439321 Address: USA-ME-Brunswick-8 Gurnet Road Suite 1 Store Code: Store 08446 Front End (5151801) Hannaford Supermarkets started out...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Augusta, ME (24 miles from Newcastle, ME)
- 10 days ago
- Augusta, ME (24 miles from Newcastle, ME)
- 10 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...
- Augusta, ME (24 miles from Newcastle, ME)
- 10 days ago
- Augusta, ME (24 miles from Newcastle, ME)
- 10 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Senior Customer Service Representative
- Chelsea, ME (24 miles from Newcastle, ME)
- 12 days ago
- Chelsea, ME (24 miles from Newcastle, ME)
- 12 days ago
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Demographic Data for Newcastle, ME
Moving to Newcastle, ME? Find some basic demographic data about Newcastle, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newcastle, ME
Highest Education Level
Customer Service Representatives in Newcastle, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »