Customer Service Representative Jobs in Cambridge, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Skowhegan, ME (19 miles from Cambridge, ME)
- 6 days ago
- Skowhegan, ME (19 miles from Cambridge, ME)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Madison, ME (22 miles from Cambridge, ME)
- 7 days ago
- Madison, ME (22 miles from Cambridge, ME)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 418122 Address: USA-ME-Madison-225 Main Street Store Code: Store 08254 Management (7244401) Hannaford Supermarkets started out as a...
Customer Service Representative- Pittsfield, ME
- Pittsfield, ME (17 miles from Cambridge, ME)
- 11 days ago
- Pittsfield, ME (17 miles from Cambridge, ME)
- 11 days ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
- Pittsfield, ME (17 miles from Cambridge, ME)
- 19 days ago
- Pittsfield, ME (17 miles from Cambridge, ME)
- 19 days ago
FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers...
Customer Account Representative
- Dexter, ME (4 miles from Cambridge, ME)
- 22 days ago
- Dexter, ME (4 miles from Cambridge, ME)
- 22 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.65 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Newport, ME (15 miles from Cambridge, ME)
- 90+ days ago
- Newport, ME (15 miles from Cambridge, ME)
- 90+ days ago
Service Representative....
Demographic Data for Cambridge, ME
Moving to Cambridge, ME? Find some basic demographic data about Cambridge, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cambridge, ME
Highest Education Level
Customer Service Representatives in Cambridge, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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