Customer Service Representative Jobs in Bangor, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Seasonal Sr. Customer Assistance Representative- Bangor

  • Enterprise
  • Bangor, ME
  • 14 hours ago
  • Bangor, ME
  • 14 hours ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

In Person Temporary

Customer Service Representative

  • Circle K
  • Brewer, ME (6 miles from Bangor, ME)
  • 2 days ago
  • Brewer, ME (6 miles from Bangor, ME)
  • 2 days ago

Store 4707015: 304 N Main St, Brewer, Maine 04412 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Helpdesk Customer Service Representative

  • Bangor Savings Bank
  • Bangor, ME
  • 4 days ago
  • Bangor, ME
  • 4 days ago

At Bangor Savings Bank we are hiring an IT Helpdesk customer service representative to join the growing and talented team....

In Person

Crew Member: Customer Service / Cashier

  • Taco Bell
  • Bangor, ME
  • 4 days ago
  • Bangor, ME
  • 4 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Floating Customer Service Representative- Bangor, ME

  • Bar Harbor Bankshares
  • Bangor, ME
  • 7 days ago
  • Bangor, ME
  • 7 days ago

Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Bangor, Maine area, 40 hours per week....

In Person

Customer Service Representative

  • United Health Group
  • Brewer, ME (6 miles from Bangor, ME)
  • 7 days ago
  • Brewer, ME (6 miles from Bangor, ME)
  • 7 days ago

This position is Remote in Maine. If you are located within commutable distance to the office at 43 Whiting Hill Rd Brewer, Maine 04412, you will have the flexibility to work remotely* as you take...

Remote

Customer Service Representative - Bangor

  • Versant Power
  • Bangor, ME
  • 7 days ago
  • Bangor, ME
  • 7 days ago

POSITION OVERVIEW: Versant Power is seeking Customer Service Representatives who share our commitment to serving customers....

In Person

Customer Service Specialist (Call Center) - Bangor, ME or Newport, NH

  • Bar Harbor Bank & Trust
  • Bangor, ME
  • 11 days ago
  • Bangor, ME
  • 11 days ago

at Bar Harbor Bank & Trust in Bangor, Maine, United States Job Description Description Bar Harbor Bank & Trust is seeking a full-time Customer Service Specialist working 40 hours per week to join...

In Person

Customer Service Gate Agent (Part-Time)

  • Piedmont Airlines
  • Bangor, ME
  • 15 days ago
  • Bangor, ME
  • 15 days ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

In Person Part Time

PT Customer Service Leader

  • Hannaford Bros Co
  • Bucksport, ME (17 miles from Bangor, ME)
  • 17 days ago
  • Bucksport, ME (17 miles from Bangor, ME)
  • 17 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 501873 Address: USA-ME-Bucksport-53 Us Route 1 Store Code: Store 08152 Management (7241512) Hannaford Supermarkets started out as a...

In Person Part Time

Customer Service Representative - PT

  • Bangor, ME
  • 18 days ago
  • Bangor, ME
  • 18 days ago

Apply Now $16.50/hourMonthly Commission OpportunityShift Premium may Apply Were hiring immediely! Do you enjoy staying active, working outdoors, and helping people have a gre experienceno mter...

In Person

Lead Customer Service Representative, Full or Part Time

  • Circle K
  • Bangor, ME
  • 20 days ago
  • Bangor, ME
  • 20 days ago

Store 4707087: 633 Hogan Rd, Bangor, Maine 04401 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service Specialist

  • Bangor Savings Bank
  • Hampden, ME (10 miles from Bangor, ME)
  • 22 days ago
  • Hampden, ME (10 miles from Bangor, ME)
  • 22 days ago

FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers...

In Person

Customer Service Representative- Stillwater Ave- Bangor, ME

  • Bar Harbor Bankshares
  • Bangor, ME
  • 25 days ago
  • Bangor, ME
  • 25 days ago

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....

In Person

Senior Customer Service Representative

  • Wesco Financial
  • Bangor, ME
  • 27 days ago
  • Bangor, ME
  • 27 days ago

As a Senior Customer Service Representative, you will be located on-site at McCain Foods located in Easton, ME (04740)....

In Person

Demographic Data for Bangor, ME

Moving to Bangor, ME? Find some basic demographic data about Bangor, ME below.


Local
National
44,608
1,859
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bangor, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bangor, ME offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bangor, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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