Customer Service Representative Jobs in Augusta, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Account Associate
- Oakland, ME (13 miles from Augusta, ME)
- 2 days ago
- Oakland, ME (13 miles from Augusta, ME)
- 2 days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Customer Service Representative - Accounts Receivable (Full-time)
- Waterville, ME (14 miles from Augusta, ME)
- 2 days ago
- Waterville, ME (14 miles from Augusta, ME)
- 2 days ago
Job Description: The Role: Customer Service Representative - Accounts Receivable MaineGeneral is currently seeking a Customer Service Representative - Accounts Receivable to join our team of professional...
Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations...
About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about...
Customer Service Representative
- Manchester, ME (7 miles from Augusta, ME)
- 6 days ago
- Manchester, ME (7 miles from Augusta, ME)
- 6 days ago
Store 4707007: 759 Western Ave, Manchester, Maine 04351 Shift Availability Days - Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Rep(03021) - 42 Elm St
- Waterville, ME (14 miles from Augusta, ME)
- 6 days ago
- Waterville, ME (14 miles from Augusta, ME)
- 6 days ago
Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...
- Fairfield, ME (20 miles from Augusta, ME)
- 6 days ago
- Fairfield, ME (20 miles from Augusta, ME)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Richmond, ME (18 miles from Augusta, ME)
- 6 days ago
- Richmond, ME (18 miles from Augusta, ME)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Unity, ME (24 miles from Augusta, ME)
- 6 days ago
- Unity, ME (24 miles from Augusta, ME)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- South China, ME (10 miles from Augusta, ME)
- 6 days ago
- South China, ME (10 miles from Augusta, ME)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Sabattus, ME (23 miles from Augusta, ME)
- 6 days ago
- Sabattus, ME (23 miles from Augusta, ME)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Pharmacy Customer Service Associate
- Oakland, ME (13 miles from Augusta, ME)
- 7 days ago
- Oakland, ME (13 miles from Augusta, ME)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Livermore Falls, ME (20 miles from Augusta, ME)
- 7 days ago
- Livermore Falls, ME (20 miles from Augusta, ME)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Augusta, ME
Moving to Augusta, ME? Find some basic demographic data about Augusta, ME below.
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Salary for Customer Service Representative Jobs in Augusta, ME
Highest Education Level
Customer Service Representatives in Augusta, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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