Customer Service Representative Jobs in Alna, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 42 Jobs

Customer Service Rep(03025) - 220 Park St

  • Rockland, ME (24 miles from Alna, ME)
  • 15 hours ago
  • Rockland, ME (24 miles from Alna, ME)
  • 15 hours ago

Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...

PT Customer Service Leader

  • Augusta, ME (20 miles from Alna, ME)
  • 2 days ago
  • Augusta, ME (20 miles from Alna, ME)
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440334 Address: USA-ME-Augusta-118 Cony Street Store Code: Store 08250 Front End (5151684) Hannaford Supermarkets started out as a...

CPC Customer Service Support

  • Augusta, ME (20 miles from Alna, ME)
  • 2 days ago
  • Augusta, ME (20 miles from Alna, ME)
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Leader - Old Balsam Rd

  • Rockland, ME (24 miles from Alna, ME)
  • 2 days ago
  • Rockland, ME (24 miles from Alna, ME)
  • 2 days ago

The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units....

Pharmacy Customer Service Associate

  • Lisbon Falls, ME (21 miles from Alna, ME)
  • 3 days ago
  • Lisbon Falls, ME (21 miles from Alna, ME)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Sales Representative

  • Lisbon Falls, ME (21 miles from Alna, ME)
  • 3 days ago
  • Lisbon Falls, ME (21 miles from Alna, ME)
  • 3 days ago

6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service Associate

  • Winthrop, ME (22 miles from Alna, ME)
  • 4 days ago
  • Winthrop, ME (22 miles from Alna, ME)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

FT Customer Service Leader

  • Boothbay Harbor, ME (16 miles from Alna, ME)
  • 4 days ago
  • Boothbay Harbor, ME (16 miles from Alna, ME)
  • 4 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439948 Address: USA-ME-Boothbay Harbor-180 Townsend Avenue Store Code: Store 08143 Front End (5151628) Hannaford Supermarkets started...

Retail Store Specialist (Customer Service/ Merchandising) - Part time

  • Augusta, ME (20 miles from Alna, ME)
  • 4 days ago
  • Augusta, ME (20 miles from Alna, ME)
  • 4 days ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.50 $16.75/hour and is...

Dairy Monitoring Customer Success Specialist (Texas, New Mexico)

  • Augusta, ME (20 miles from Alna, ME)
  • 5 days ago
  • Augusta, ME (20 miles from Alna, ME)
  • 5 days ago

**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...

Customer Service Representative

  • Augusta, ME (20 miles from Alna, ME)
  • 6 days ago
  • Augusta, ME (20 miles from Alna, ME)
  • 6 days ago

. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...

PT Sales Associate Cashier

  • Brunswick, ME (21 miles from Alna, ME)
  • 7 days ago
  • Brunswick, ME (21 miles from Alna, ME)
  • 7 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439321 Address: USA-ME-Brunswick-8 Gurnet Road Suite 1 Store Code: Store 08446 Front End (5151801) Hannaford Supermarkets started out...

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Augusta, ME (20 miles from Alna, ME)
  • 9 days ago
  • Augusta, ME (20 miles from Alna, ME)
  • 9 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Customer Success Advocate II

  • Augusta, ME (20 miles from Alna, ME)
  • 9 days ago
  • Augusta, ME (20 miles from Alna, ME)
  • 9 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Senior Customer Service Representative

  • Chelsea, ME (20 miles from Alna, ME)
  • 10 days ago
  • Chelsea, ME (20 miles from Alna, ME)
  • 10 days ago

Customer Service Representatives in our permanent work from home role $19.50/hr wage....

Demographic Data for Alna, ME

Moving to Alna, ME? Find some basic demographic data about Alna, ME below.


Local
National
710
18
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Alna, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Alna, ME offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Alna, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »