Customer Service Representative Jobs in Wakefield, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Member Service Representative (Jackson, LA)
- Jackson, LA (8 miles from Wakefield, LA)
- 14 days ago
- Jackson, LA (8 miles from Wakefield, LA)
- 14 days ago
MEMBER SERVICE REPRESENTATIVE Skills and qualifications include : High school diploma or equivalent 2 years of experience including lending, teller, or call center experience with a financial institution...
- Zachary, LA (21 miles from Wakefield, LA)
- 17 days ago
- Zachary, LA (21 miles from Wakefield, LA)
- 17 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Zachary, LA (21 miles from Wakefield, LA)
- 23 days ago
- Zachary, LA (21 miles from Wakefield, LA)
- 23 days ago
Store 2707679: 4444 La Hwy 19, Zachary, Louisiana 70791 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Zachary, LA (21 miles from Wakefield, LA)
- 45+ days ago
- Zachary, LA (21 miles from Wakefield, LA)
- 45+ days ago
Job description We are seeking a dedicated and skilled Laborer(Must be bilingual) to join one of our clients team in a lumber yard facility. The ideal candidate will have a strong work ethic....
Customer Service Representative - PT 10pm - 6am
- Baker, LA (23 miles from Wakefield, LA)
- 45+ days ago
- Baker, LA (23 miles from Wakefield, LA)
- 45+ days ago
Store 2707647: 14689 Plank Rd, Baker, Louisiana 70714 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative: Baker, LA
- Baker, LA (23 miles from Wakefield, LA)
- 60+ days ago
- Baker, LA (23 miles from Wakefield, LA)
- 60+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Baker, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Customer Service Rep(05260) - 2170 Main Street
- Baker, LA (23 miles from Wakefield, LA)
- 90+ days ago
- Baker, LA (23 miles from Wakefield, LA)
- 90+ days ago
Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information
- Zachary, LA (21 miles from Wakefield, LA)
- 90+ days ago
- Zachary, LA (21 miles from Wakefield, LA)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wakefield, LA
Highest Education Level
Customer Service Representatives in Wakefield, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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