Customer Service Representative Jobs in Saint Martinville, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 37 Jobs

Customer Support Representative

  • Broussard, LA (20 miles from Saint Martinville, LA)
  • 1 hour ago
  • Broussard, LA (20 miles from Saint Martinville, LA)
  • 1 hour ago

What you’ll be doing as a Customer Service Representative Provide customer support, including generating quotes and proposals, providing product support, order entry and customer order updates....

Customer Service Rep II - 2nd Shift

  • Port Allen, LA (22 miles from Saint Martinville, LA)
  • 1 day ago
  • Port Allen, LA (22 miles from Saint Martinville, LA)
  • 1 day ago

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 2nd Shift, Monday - Friday, 3:00pm - 11:30pm As a Customer Service Representative II, you...

Communications Customer Service Representative

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 2 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 2 days ago

COMMUNICATION REGARDING TEST INFORMATION WILL BE SENT VIA EMAIL PURPOSE AND NATURE OF WORK Positions in the class are responsible for assisting customers with communications service orders (Video,...

Commercial Lines Customer Service Representative

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 4 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 4 days ago

A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...

Part Time Flexible Customer Service Associate

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 12 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 12 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...

Customer Service Representative

  • Brusly, LA (23 miles from Saint Martinville, LA)
  • 12 days ago
  • Brusly, LA (23 miles from Saint Martinville, LA)
  • 12 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Member Service Representative (St. Jules/Lafayette, LA)

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 12 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 12 days ago

MEMBER SERVICE REPRESENTATIVE Skills and qualifications include : 2 years of experience including lending, teller, or call center experience with a financial institution....

Customer Service Rep(05206)- 2310 main st suite 100

  • Saint Martinville, LA
  • 14 days ago
  • Saint Martinville, LA
  • 14 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

U-Box Customer Care Representative (CDL)

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 15 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 15 days ago

Location: 700 Kaliste Saloom Rd, Lafayette, Louisiana 70508 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...

Customer Service Representative Fueler Washer

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 15 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 15 days ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Customer Service Representatives

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 16 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 16 days ago

We are looking for Remote Customer Service Representatives to become part of our innovative team....

Lead Customer Service Representative, Full or Part Time

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 18 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 18 days ago

Store 2741731: 2602 Kaliste Saloom Rd, Lafayette, Louisiana 70508 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Full or Part Time

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 19 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 19 days ago

Store 2706835: 105 W Gloria Switch Rd, Lafayette, Louisiana 70507 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Port Barre, LA (22 miles from Saint Martinville, LA)
  • 20 days ago
  • Port Barre, LA (22 miles from Saint Martinville, LA)
  • 20 days ago

Req ID:** 459405 **Address:** 17635 Highway 190 Port Barre, LA, 70577 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...

Customer Account Representative

  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 27 days ago
  • Lafayette, LA (20 miles from Saint Martinville, LA)
  • 27 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Demographic Data for Saint Martinville, LA

Moving to Saint Martinville, LA? Find some basic demographic data about Saint Martinville, LA below.


Local
National
19,088
270
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Saint Martinville, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Martinville, LA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Martinville, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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