Customer Service Representative Jobs in Ponchatoula, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Hammond, LA (12 miles from Ponchatoula, LA)
- 1 day ago
- Hammond, LA (12 miles from Ponchatoula, LA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service Delivery Advocate
- Hammond, LA (12 miles from Ponchatoula, LA)
- 6 days ago
- Hammond, LA (12 miles from Ponchatoula, LA)
- 6 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Relief Customer Service Representative Driver
- Hammond, LA (12 miles from Ponchatoula, LA)
- 6 days ago
- Hammond, LA (12 miles from Ponchatoula, LA)
- 6 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Customer Service Representative
- Mandeville, LA (20 miles from Ponchatoula, LA)
- 7 days ago
- Mandeville, LA (20 miles from Ponchatoula, LA)
- 7 days ago
Job Description The Customer Service Representative is an entry level employee with general knowledge of Customer Service principles, practices daily in front and back office duties, concepts, and theories...
Pharmacy Customer Service Associate
- Mandeville, LA (20 miles from Ponchatoula, LA)
- 8 days ago
- Mandeville, LA (20 miles from Ponchatoula, LA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative Floater (Covington, LA)
- Covington, LA (16 miles from Ponchatoula, LA)
- 11 days ago
- Covington, LA (16 miles from Ponchatoula, LA)
- 11 days ago
MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include : High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...
Customer Service Representative - Continental Underwriters
- Covington, LA (16 miles from Ponchatoula, LA)
- 11 days ago
- Covington, LA (16 miles from Ponchatoula, LA)
- 11 days ago
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have...
Customer Service Representative
- Mandeville, LA (20 miles from Ponchatoula, LA)
- 13 days ago
- Mandeville, LA (20 miles from Ponchatoula, LA)
- 13 days ago
Store 2723764: 4115 Hwy 59, Mandeville, Louisiana 70471 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Independence, LA (20 miles from Ponchatoula, LA)
- 16 days ago
- Independence, LA (20 miles from Ponchatoula, LA)
- 16 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- La Place, LA (15 miles from Ponchatoula, LA)
- 16 days ago
- La Place, LA (15 miles from Ponchatoula, LA)
- 16 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Lead Customer Service Representative, Full or Part Time
- Ponchatoula, LA
- 19 days ago
- Ponchatoula, LA
- 19 days ago
Store 2723762: 15389 Hwy 22, Ponchatoula, Louisiana 70454 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Logistics Customer Service Specialist
- Metairie, LA (23 miles from Ponchatoula, LA)
- 20 days ago
- Metairie, LA (23 miles from Ponchatoula, LA)
- 20 days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Expeditors is a Fortune 500 global logistics company that satisfies the...
- Covington, LA (16 miles from Ponchatoula, LA)
- 22 days ago
- Covington, LA (16 miles from Ponchatoula, LA)
- 22 days ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Representative - Customer Service
- Hammond, LA (12 miles from Ponchatoula, LA)
- 23 days ago
- Hammond, LA (12 miles from Ponchatoula, LA)
- 23 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Demographic Data for Ponchatoula, LA
Moving to Ponchatoula, LA? Find some basic demographic data about Ponchatoula, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ponchatoula, LA
Highest Education Level
Customer Service Representatives in Ponchatoula, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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