Customer Service Representative Jobs in New Iberia, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 33 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 29 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 29 days ago

The individual selected for this role will be expected to work at Store #725166, located at: 100 Turks Bay Ln, Lafayette, LA 70507 This is a Part-time position. Customer Service Specialists work...

Restaurant Customer Service Team Member

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 4 hours ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 4 hours ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Service Representative

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 4 hours ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 4 hours ago

Performance Expectations: The Customer Service Representative: Synapse Employee (entry level) will be responsible for the competent and efficient performance of his/her assigned duties....

Customer Service Representative

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 1 day ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 1 day ago

Customer Service Representative Lafayette, LA Description Westaff is hiring a Customer Service Representative for apany located in Lafayette, LA Pay: $18/hr Hours: Monday- Friday 8am- 5pm Job Responsibilities...

Client Service Associate-Lafayette, LA

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 1 day ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 1 day ago

Client Service Associate-Lafayette, LA locations Lafayette, Louisiana - United States time type Full time posted on Posted Today job requisition id R-0004180 Job Description Job Summary...

Customer Service Delivery Advocate

  • Broussard, LA (15 miles from New Iberia, LA)
  • 1 day ago
  • Broussard, LA (15 miles from New Iberia, LA)
  • 1 day ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Customer Service Associate

  • Broussard, LA (15 miles from New Iberia, LA)
  • 2 days ago
  • Broussard, LA (15 miles from New Iberia, LA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Abbeville, LA (20 miles from New Iberia, LA)
  • 2 days ago
  • Abbeville, LA (20 miles from New Iberia, LA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Care Representative

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 5 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 5 days ago

PURPOSE OF THE JOB This position consistently provides exceptional customer service in a timely and accurate manner resulting in customer satisfaction and retention. Provides direct assistance to...

Sr. Consumer Loan Specialist - Sales Customer Service

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 7 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 7 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Lead Customer Service Representative, Full or Part Time

  • New Iberia, LA
  • 7 days ago
  • New Iberia, LA
  • 7 days ago

Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • New Iberia, LA
  • 8 days ago
  • New Iberia, LA
  • 8 days ago

/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Sales Associate - Lafayette, LA - Sports Medicine

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 10 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 10 days ago

Work Flexibility: Field-based The company Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...

Customer Service Representative - Spanish Speaking

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 10 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 10 days ago

Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 16 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 16 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for New Iberia, LA

Moving to New Iberia, LA? Find some basic demographic data about New Iberia, LA below.


Local
National
58,602
1,340
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in New Iberia, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Iberia, LA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Iberia, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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