Customer Service Representative Jobs in Morganza, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep II - 2nd Shift
- Port Allen, LA (22 miles from Morganza, LA)
- 7 days ago
- Port Allen, LA (22 miles from Morganza, LA)
- 7 days ago
On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 2nd Shift, Monday - Friday, 3:00pm - 11:30pm As a Customer Service Representative II, you...
Member Service Representative (Jackson, LA)
- Jackson, LA (22 miles from Morganza, LA)
- 14 days ago
- Jackson, LA (22 miles from Morganza, LA)
- 14 days ago
MEMBER SERVICE REPRESENTATIVE Skills and qualifications include : High school diploma or equivalent 2 years of experience including lending, teller, or call center experience with a financial institution...
Retail Customer Service Cashier
- Port Barre, LA (17 miles from Morganza, LA)
- 25 days ago
- Port Barre, LA (17 miles from Morganza, LA)
- 25 days ago
Req ID:** 459405 **Address:** 17635 Highway 190 Port Barre, LA, 70577 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
- Port Allen, LA (22 miles from Morganza, LA)
- 45+ days ago
- Port Allen, LA (22 miles from Morganza, LA)
- 45+ days ago
Store 2706805: 102 Lobdell Hwy 415, Port Allen, Louisiana 70767 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Morganza, LA
Moving to Morganza, LA? Find some basic demographic data about Morganza, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Morganza, LA
Highest Education Level
Customer Service Representatives in Morganza, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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