Customer Service Representative Jobs in Mandeville, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 28 Jobs

Member Service Representative Floater (Covington, LA)

  • Covington, LA (8 miles from Mandeville, LA)
  • 1 day ago
  • Covington, LA (8 miles from Mandeville, LA)
  • 1 day ago

MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include : High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...

Pharmacy Customer Service Associate

  • Slidell, LA (15 miles from Mandeville, LA)
  • 1 day ago
  • Slidell, LA (15 miles from Mandeville, LA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Mandeville, LA
  • 2 days ago
  • Mandeville, LA
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Advocate

  • Mandeville, LA
  • 3 days ago
  • Mandeville, LA
  • 3 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Rep(05217) - 875 Robert Blvd

  • Slidell, LA (15 miles from Mandeville, LA)
  • 20 days ago
  • Slidell, LA (15 miles from Mandeville, LA)
  • 20 days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Rep(03044) - 70380 LA 21

  • Covington, LA (8 miles from Mandeville, LA)
  • 20 days ago
  • Covington, LA (8 miles from Mandeville, LA)
  • 20 days ago

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Representative: Slidell, LA

  • Slidell, LA (15 miles from Mandeville, LA)
  • 22 days ago
  • Slidell, LA (15 miles from Mandeville, LA)
  • 22 days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Slidell, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Customer Service Associate FT

  • Mandeville, LA
  • 23 days ago
  • Mandeville, LA
  • 23 days ago

Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...

Retail Loss Prevention Customer Service Associate II

  • Slidell, LA (15 miles from Mandeville, LA)
  • 28 days ago
  • Slidell, LA (15 miles from Mandeville, LA)
  • 28 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Covington, LA (8 miles from Mandeville, LA)
  • 30+ days ago
  • Covington, LA (8 miles from Mandeville, LA)
  • 30+ days ago

Customer Service Representative What Brought You Here Pay- $16/hour-$22/hour Day Shift Hours OT as needed Benefits starting DAY ONE!...

Customer Service Representative - Continental Underwriters

  • Covington, LA (8 miles from Mandeville, LA)
  • 30+ days ago
  • Covington, LA (8 miles from Mandeville, LA)
  • 30+ days ago

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have...

Customer Service Representative- Covington

  • Covington, LA (8 miles from Mandeville, LA)
  • 45+ days ago
  • Covington, LA (8 miles from Mandeville, LA)
  • 45+ days ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Registered Client Service Associate

  • Mandeville, LA
  • 60+ days ago
  • Mandeville, LA
  • 60+ days ago

POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....

Customer Service Rep(03057) - 2170 Gause Blvd W Ste 177

  • Slidell, LA (15 miles from Mandeville, LA)
  • 60+ days ago
  • Slidell, LA (15 miles from Mandeville, LA)
  • 60+ days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Rep(05244) - 803 Collins Blvd

  • Covington, LA (8 miles from Mandeville, LA)
  • 90+ days ago
  • Covington, LA (8 miles from Mandeville, LA)
  • 90+ days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Demographic Data for Mandeville, LA

Moving to Mandeville, LA? Find some basic demographic data about Mandeville, LA below.


Local
National
49,004
1,763
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Mandeville, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mandeville, LA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mandeville, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »