Customer Service Representative Jobs in Lake Charles, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Work from Home Inbound Customer Service (State of Mississippi)
- Iowa, LA (13 miles from Lake Charles, LA)
- 1 day ago
- Iowa, LA (13 miles from Lake Charles, LA)
- 1 day ago
As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders...
Remote WorkStore 2708344: 107 S Jefferson Dr, Lake Charles, Louisiana 70605 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative - Advantage - CST
- Iowa, LA (13 miles from Lake Charles, LA)
- 2 days ago
- Iowa, LA (13 miles from Lake Charles, LA)
- 2 days ago
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Remote WorkRetail Customer Service Cashier
- Iowa, LA (13 miles from Lake Charles, LA)
- 7 days ago
- Iowa, LA (13 miles from Lake Charles, LA)
- 7 days ago
Req ID: 459403 Address: 1118 Lowe Grout Lake Charles, LA, 70647 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) -...
Customer Service Representative
- Dequincy, LA (15 miles from Lake Charles, LA)
- 7 days ago
- Dequincy, LA (15 miles from Lake Charles, LA)
- 7 days ago
Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Experience Representative Lake Charles Airport (Temporary)
- Lake Charles, LA
- 16 days ago
- Lake Charles, LA
- 16 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Vinton, LA (22 miles from Lake Charles, LA)
- 30+ days ago
- Vinton, LA (22 miles from Lake Charles, LA)
- 30+ days ago
Req ID: 459397 Address: 2024A West St. Vinton, LA, 70668 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Rep(0567) - 2018 Gerstner Memorial Dr
- Lake Charles, LA
- 60+ days ago
- Lake Charles, LA
- 60+ days ago
Company Description Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Attendant Customer Service Slots
- Vinton, LA (22 miles from Lake Charles, LA)
- 30+ days ago
- Vinton, LA (22 miles from Lake Charles, LA)
- 30+ days ago
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Seasonal Retail Sales Associate
- Sulphur, LA (10 miles from Lake Charles, LA)
- 60+ days ago
- Sulphur, LA (10 miles from Lake Charles, LA)
- 60+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Lake Charles, LA
Moving to Lake Charles, LA? Find some basic demographic data about Lake Charles, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lake Charles, LA
Highest Education Level
Customer Service Representatives in Lake Charles, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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