Customer Service Representative Jobs in Lake Charles, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Line Customer Service Representative - 7/7 - Lake Charles, LA
- Lake Charles, LA
- 4 days ago
- Lake Charles, LA
- 4 days ago
Job Description: DUTIES AND RESPONSIBILITIES: Assist with ensuring baggage and cargo are tagged and stored in the proper locations within the baggage holding area; Work closely with Customer Service...
The individual selected for this role will be expected to work at Store #707445, located at: 508 E Prien Lake Rd, Lake Charles, LA 70601. This is a Part-time position. This position is essential...
The individual selected for this role will be expected to work at Store #707445, located at: 508 E Prien Lake Rd, Lake Charles, LA 70601. This is a Part-time position. This position is essential...
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Sr. Consumer Loan Specialist - Sales Customer Service
- Sulphur, LA (10 miles from Lake Charles, LA)
- 7 days ago
- Sulphur, LA (10 miles from Lake Charles, LA)
- 7 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Customer Service Representative
- Ragley, LA (18 miles from Lake Charles, LA)
- 15 days ago
- Ragley, LA (18 miles from Lake Charles, LA)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
We are looking for Remote Customer Service Representatives to become part of our innovative team....
Summary The Customer Service Specialist plays a vital role in growing and shaping customer relationships by providing top quality communication and customer support. This position plays a key role...
Lead Customer Service Representative
- Westlake, LA (2 miles from Lake Charles, LA)
- 18 days ago
- Westlake, LA (2 miles from Lake Charles, LA)
- 18 days ago
Store 2709086: 2336 West Wood Rd, Westlake, Louisiana 70669 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Westlake, LA (2 miles from Lake Charles, LA)
- 18 days ago
- Westlake, LA (2 miles from Lake Charles, LA)
- 18 days ago
Store 2709086: 2336 West Wood Rd, Westlake, Louisiana 70669 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Lake Charles, LA
- 18 days ago
- Lake Charles, LA
- 18 days ago
Store 2709074: 5721 Nelson Road, Lake Charles, Louisiana 70605 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Lake Charles, LA
- 18 days ago
- Lake Charles, LA
- 18 days ago
Store 2709075: 944 Hwy 171, Lake Charles, Louisiana 70611 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Vinton, LA (22 miles from Lake Charles, LA)
- 21 days ago
- Vinton, LA (22 miles from Lake Charles, LA)
- 21 days ago
Req ID:** 459397 **Address:** 2024A West St. Vinton, LA, 70668 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling *...
Healthcare Customer Service Representative
- Iowa, LA (13 miles from Lake Charles, LA)
- 45+ days ago
- Iowa, LA (13 miles from Lake Charles, LA)
- 45+ days ago
Position: Customer Service Representative Location: Work At Home Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and...
Member Service Representative Floater (St. Landry, LA)
- Lake Charles, LA
- 45+ days ago
- Lake Charles, LA
- 45+ days ago
MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include: High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...
Demographic Data for Lake Charles, LA
Moving to Lake Charles, LA? Find some basic demographic data about Lake Charles, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lake Charles, LA
Highest Education Level
Customer Service Representatives in Lake Charles, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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