Customer Service Representative Jobs in Lake Charles, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Representative
- Circle K
- Westlake, LA (2 miles from Lake Charles, LA)
- 2 days ago
- Westlake, LA (2 miles from Lake Charles, LA)
- 2 days ago
Store 2709086: 2336 West Wood Rd, Westlake, Louisiana 70669 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Representative
- Sonepar USA Inc
- Sulphur, LA (10 miles from Lake Charles, LA)
- 4 days ago
- Sulphur, LA (10 miles from Lake Charles, LA)
- 4 days ago
Customer Service Representative Sonepar USA Inc United States, Louisiana, Sulphur May 29, 2026 Who are we?...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Moss Bluff, LA (6 miles from Lake Charles, LA)
- 14 days ago
- Moss Bluff, LA (6 miles from Lake Charles, LA)
- 14 days ago
The individual selected for this role will be expected to work at stores within a 25- mile radius of Store #701825, located at: 1290 Sam Houston Jones Pkwy, Moss Bluff, LA 70611. This is a...
In Person Part TimeCustomer Service Representative
- Tower Loan
- Sulphur, LA (10 miles from Lake Charles, LA)
- 15 days ago
- Sulphur, LA (10 miles from Lake Charles, LA)
- 15 days ago
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
In PersonBilingual Japanese Customer Service Representative
- CVS Health
- Iowa, LA (13 miles from Lake Charles, LA)
- 16 days ago
- Iowa, LA (13 miles from Lake Charles, LA)
- 16 days ago
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...
In PersonClient Service Associate (Lake Charles, LA)
- Raymond James
- Lake Charles, LA
- 20 days ago
- Lake Charles, LA
- 20 days ago
Job Description Summary Under direct supervision, uses intermediate skills obtained through experience and training to assist Financial Advisors and provide clients with quality service. Follows...
In PersonCustomer Service Rep(05266) - 4421 Lake St
- Domino's
- Lake Charles, LA
- 26 days ago
- Lake Charles, LA
- 26 days ago
Job DescriptionAs an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In PersonCustomer Service Rep(03064) - 204 Sam Houston Jones Pkwy
- Domino's Pizza
- Lake Charles, LA
- 27 days ago
- Lake Charles, LA
- 27 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Westlake, LA (2 miles from Lake Charles, LA)
- 30+ days ago
- Westlake, LA (2 miles from Lake Charles, LA)
- 30+ days ago
Store 2709086: 2336 West Wood Rd, Westlake, Louisiana 70669 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Representative-Floater
- West Calcasieu Cameron Hospital
- Moss Bluff, LA (6 miles from Lake Charles, LA)
- 30+ days ago
- Moss Bluff, LA (6 miles from Lake Charles, LA)
- 30+ days ago
Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions POSITION SPECIFICATIONS Educational Requirements: Required: High School Diploma Prefer: A...
In PersonCustomer Service Rep (5279) - 1930 E McNeese St Suite 101 Lake Charles, LA
- Domino's Pizza
- Lake Charles, LA
- 45+ days ago
- Lake Charles, LA
- 45+ days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In PersonCustomer Service Associate - Closing Shift
- Raising Cane's
- Lake Charles, LA
- 60+ days ago
- Lake Charles, LA
- 60+ days ago
Starting hiring pay at: $ 11.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Rep(03065) - 2300 Maplewood Dr
- Domino's Pizza
- Sulphur, LA (10 miles from Lake Charles, LA)
- 60+ days ago
- Sulphur, LA (10 miles from Lake Charles, LA)
- 60+ days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In PersonCustomer Service Rep(0567) - 2018 Gerstner Memorial Dr
- Domino's Pizza
- Lake Charles, LA
- 90+ days ago
- Lake Charles, LA
- 90+ days ago
Company Description Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
In PersonDemographic Data for Lake Charles, LA
Moving to Lake Charles, LA? Find some basic demographic data about Lake Charles, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lake Charles, LA
Highest Education Level
Customer Service Representatives in Lake Charles, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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