Customer Service Representative Jobs in Lafayette, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Recovery Center Customer Service Representative - Youngsville, LA
- Youngsville, LA (11 miles from Lafayette, LA)
- 16 hours ago
- Youngsville, LA (11 miles from Lafayette, LA)
- 16 hours ago
Join the 1st Franklin team in our Recovery Center location. We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch...
- New Iberia, LA (24 miles from Lafayette, LA)
- 17 hours ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Representative
- Broussard, LA (8 miles from Lafayette, LA)
- 20 hours ago
- Broussard, LA (8 miles from Lafayette, LA)
- 20 hours ago
What you’ll be doing as a Customer Service Representative Provide customer support, including generating quotes and proposals, providing product support, order entry and customer order updates....
Customer Account Representative
- Opelousas, LA (21 miles from Lafayette, LA)
- 3 days ago
- Opelousas, LA (21 miles from Lafayette, LA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
COMMUNICATION REGARDING TEST INFORMATION WILL BE SENT VIA EMAIL PURPOSE AND NATURE OF WORK Positions in the class are responsible for assisting customers with communications service orders (Video,...
A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
Member Service Representative (St. Jules/Lafayette, LA)
- Lafayette, LA
- 13 days ago
- Lafayette, LA
- 13 days ago
MEMBER SERVICE REPRESENTATIVE Skills and qualifications include : 2 years of experience including lending, teller, or call center experience with a financial institution....
Customer Service Rep(05206)- 2310 main st suite 100
- Saint Martinville, LA (20 miles from Lafayette, LA)
- 15 days ago
- Saint Martinville, LA (20 miles from Lafayette, LA)
- 15 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Location: 700 Kaliste Saloom Rd, Lafayette, Louisiana 70508 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...
Retail Customer Service Cashier
- New Iberia, LA (24 miles from Lafayette, LA)
- 15 days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 15 days ago
Req ID:** 446530 **Address:** Hwy 90 & Hwy 14 - Exit 128A New Iberia, LA, 70560 **Benefits:** _* Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance...
Customer Service Representative
- Branch, LA (20 miles from Lafayette, LA)
- 15 days ago
- Branch, LA (20 miles from Lafayette, LA)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
We are looking for Remote Customer Service Representatives to become part of our innovative team....
Customer Service Representative
- Opelousas, LA (21 miles from Lafayette, LA)
- 17 days ago
- Opelousas, LA (21 miles from Lafayette, LA)
- 17 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Demographic Data for Lafayette, LA
Moving to Lafayette, LA? Find some basic demographic data about Lafayette, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lafayette, LA
Highest Education Level
Customer Service Representatives in Lafayette, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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