Customer Service Representative Jobs in Lafayette, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 64 Jobs

Customer Account Representative

Opelousas, LA (21 miles from Lafayette, LA)
1 day ago

Opelousas, LA (21 miles from Lafayette, LA)
1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Medical Equipment Customer Service Representative (TEMP)

Broussard, LA (8 miles from Lafayette, LA)
4 days ago

Broussard, LA (8 miles from Lafayette, LA)
4 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Pharmacy Customer Service Associate

Lafayette, LA
5 days ago

Lafayette, LA
5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Specialist

Lafayette, LA
5 days ago

Lafayette, LA
5 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Customer Service Representative

Lafayette, LA (6 miles from Lafayette, LA)
5 days ago

Lafayette, LA (6 miles from Lafayette, LA)
5 days ago

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...

Retail Customer Service Cashier

Port Barre, LA (22 miles from Lafayette, LA)
5 days ago

Port Barre, LA (22 miles from Lafayette, LA)
5 days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

Customer Service Associate I

Saint Martinville, LA (20 miles from Lafayette, LA)
6 days ago

Saint Martinville, LA (20 miles from Lafayette, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Retail Customer Service Cashier

Rayne, LA (16 miles from Lafayette, LA)
6 days ago

Rayne, LA (16 miles from Lafayette, LA)
6 days ago

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30...

Customer Service Associate I

Lawtell, LA (22 miles from Lafayette, LA)
6 days ago

Lawtell, LA (22 miles from Lafayette, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Duson, LA (11 miles from Lafayette, LA)
6 days ago

Duson, LA (11 miles from Lafayette, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Arnaudville, LA (14 miles from Lafayette, LA)
6 days ago

Arnaudville, LA (14 miles from Lafayette, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Krotz Springs, LA (24 miles from Lafayette, LA)
6 days ago

Krotz Springs, LA (24 miles from Lafayette, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Church Point, LA (18 miles from Lafayette, LA)
6 days ago

Church Point, LA (18 miles from Lafayette, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Maurice, LA (14 miles from Lafayette, LA)
6 days ago

Maurice, LA (14 miles from Lafayette, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Youngsville, LA (11 miles from Lafayette, LA)
6 days ago

Youngsville, LA (11 miles from Lafayette, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

View all 64 jobs

Demographic Data for Lafayette, LA

Moving to Lafayette, LA? Find some basic demographic data about Lafayette, LA below.

Median Age

Average Household Income

Home Value vs Household Income in Lafayette, LA

Local

National

Total Population

154,153

Number of Businesses

6,530

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Lafayette, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lafayette, LA offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lafayette, LA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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