Customer Service Representative Jobs in Jackson, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Representative II, Customer Service Ops
- Baton Rouge, LA (24 miles from Jackson, LA)
- 23 hours ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 23 hours ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Baton Rouge, LA (24 miles from Jackson, LA)
- 23 hours ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 23 hours ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Baton Rouge, LA (24 miles from Jackson, LA)
- 1 day ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 1 day ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Client Service Associate, Surety
- Baton Rouge, LA (24 miles from Jackson, LA)
- 1 day ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 1 day ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Customer Service Representative-10:00 AM - 6:30 PM
- Baton Rouge, LA (24 miles from Jackson, LA)
- 2 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 2 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Baton Rouge, LA (24 miles from Jackson, LA)
- 2 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 2 days ago
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...
- Baton Rouge, LA (24 miles from Jackson, LA)
- 2 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 2 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Bilingual Customer Service Specialist (Spanish) (Floater)
- Baton Rouge, LA (24 miles from Jackson, LA)
- 2 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 2 days ago
The individual selected for this role will be expected to work at stores within a 25-mile radius of Store, located at: 10910 Florida Blvd, Baton Rouge, LA 70815. This is a Part-time position....
Store Customer Service Specialist
- Baton Rouge, LA (24 miles from Jackson, LA)
- 3 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 3 days ago
The individual selected for this role will be expected to work at stores within a 25-mile radius of Store#725155, located at: 4075 Nicholson Dr, Baton Rouge, LA 70808. This is a Part-time...
Bilingual Customer Service Specialist (Spanish)
- Baton Rouge, LA (24 miles from Jackson, LA)
- 3 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 3 days ago
The individual selected for this role will be expected to work at Store #701824, located at: 10090 Bluebonnet Blvd, Baton Rouge, LA 70810. This is a Full-time position. Customer Service...
Customer Service Representative (Healthcare) - Remote
- Baton Rouge, LA (24 miles from Jackson, LA)
- 3 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 3 days ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkCustomer Service Representative (remote)
- Baton Rouge, LA (24 miles from Jackson, LA)
- 3 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkMedical Equipment Customer Service Representative
- Baton Rouge, LA (24 miles from Jackson, LA)
- 4 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Store Customer Service Specialist
- Baton Rouge, LA (24 miles from Jackson, LA)
- 4 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 4 days ago
The individual selected for this role will be expected to work at stores within a 25-mile radius of Store#725155, located at: 4075 Nicholson Dr, Baton Rouge, LA 70808. This is a Part-time...
Bilingual Customer Service Specialist (Spanish)
- Baton Rouge, LA (24 miles from Jackson, LA)
- 4 days ago
- Baton Rouge, LA (24 miles from Jackson, LA)
- 4 days ago
The individual selected for this role will be expected to work at Store #701824, located at: 10090 Bluebonnet Blvd, Baton Rouge, LA 70810. This is a Full-time position. Customer Service...
Demographic Data for Jackson, LA
Moving to Jackson, LA? Find some basic demographic data about Jackson, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Jackson, LA
Highest Education Level
Customer Service Representatives in Jackson, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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