Customer Service Representative Jobs in Iowa, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Line Customer Service Representative - 7/7 - Lake Charles, LA
- Lake Charles, LA (13 miles from Iowa, LA)
- 4 days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 4 days ago
Job Description: DUTIES AND RESPONSIBILITIES: Assist with ensuring baggage and cargo are tagged and stored in the proper locations within the baggage holding area; Work closely with Customer Service...
Store Customer Service Specialist
- Lake Charles, LA (13 miles from Iowa, LA)
- 4 days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 4 days ago
The individual selected for this role will be expected to work at Store #707445, located at: 508 E Prien Lake Rd, Lake Charles, LA 70601. This is a Part-time position. This position is essential...
Store Customer Service Specialist
- Lake Charles, LA (13 miles from Iowa, LA)
- 5 days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 5 days ago
The individual selected for this role will be expected to work at Store #707445, located at: 508 E Prien Lake Rd, Lake Charles, LA 70601. This is a Part-time position. This position is essential...
- Lake Charles, LA (13 miles from Iowa, LA)
- 6 days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 6 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Sr. Consumer Loan Specialist - Sales Customer Service
- Sulphur, LA (23 miles from Iowa, LA)
- 7 days ago
- Sulphur, LA (23 miles from Iowa, LA)
- 7 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Customer Service Representative
- Ragley, LA (19 miles from Iowa, LA)
- 15 days ago
- Ragley, LA (19 miles from Iowa, LA)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representatives
- Lake Charles, LA (13 miles from Iowa, LA)
- 16 days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 16 days ago
We are looking for Remote Customer Service Representatives to become part of our innovative team....
- Lake Charles, LA (13 miles from Iowa, LA)
- 18 days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 18 days ago
Summary The Customer Service Specialist plays a vital role in growing and shaping customer relationships by providing top quality communication and customer support. This position plays a key role...
Lead Customer Service Representative
- Westlake, LA (15 miles from Iowa, LA)
- 18 days ago
- Westlake, LA (15 miles from Iowa, LA)
- 18 days ago
Store 2709086: 2336 West Wood Rd, Westlake, Louisiana 70669 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Westlake, LA (15 miles from Iowa, LA)
- 18 days ago
- Westlake, LA (15 miles from Iowa, LA)
- 18 days ago
Store 2709086: 2336 West Wood Rd, Westlake, Louisiana 70669 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Lake Charles, LA (13 miles from Iowa, LA)
- 18 days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 18 days ago
Store 2709074: 5721 Nelson Road, Lake Charles, Louisiana 70605 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Lake Charles, LA (13 miles from Iowa, LA)
- 18 days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 18 days ago
Store 2709075: 944 Hwy 171, Lake Charles, Louisiana 70611 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Position: Customer Service Representative Location: Work At Home Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and...
Member Service Representative Floater (St. Landry, LA)
- Lake Charles, LA (13 miles from Iowa, LA)
- 45+ days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 45+ days ago
MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include: High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...
Retail Customer Service Associate
- Lake Charles, LA (13 miles from Iowa, LA)
- 45+ days ago
- Lake Charles, LA (13 miles from Iowa, LA)
- 45+ days ago
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Iowa, LA
Moving to Iowa, LA? Find some basic demographic data about Iowa, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Iowa, LA
Highest Education Level
Customer Service Representatives in Iowa, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »