Customer Service Representative Jobs in Houma, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Customer Service Representative

  • Houma, LA
  • 22 hours ago
  • Houma, LA
  • 22 hours ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Traffic Customer Service Rep

  • Houma, LA
  • 22 hours ago
  • Houma, LA
  • 22 hours ago

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll...

Customer Service Representative

  • Thibodaux, LA (14 miles from Houma, LA)
  • 2 days ago
  • Thibodaux, LA (14 miles from Houma, LA)
  • 2 days ago

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...

Customer Service Associate I

  • Gray, LA (6 miles from Houma, LA)
  • 6 days ago
  • Gray, LA (6 miles from Houma, LA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Chauvin, LA (18 miles from Houma, LA)
  • 6 days ago
  • Chauvin, LA (18 miles from Houma, LA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Larose, LA (22 miles from Houma, LA)
  • 6 days ago
  • Larose, LA (22 miles from Houma, LA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Thibodaux, LA (14 miles from Houma, LA)
  • 7 days ago
  • Thibodaux, LA (14 miles from Houma, LA)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Houma, LA
  • 7 days ago
  • Houma, LA
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Raceland, LA (19 miles from Houma, LA)
  • 7 days ago
  • Raceland, LA (19 miles from Houma, LA)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Representative: Raceland, LA

  • Raceland, LA (19 miles from Houma, LA)
  • 14 days ago
  • Raceland, LA (19 miles from Houma, LA)
  • 14 days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Raceland, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Customer Service Rep(05241) - 615 Grand Calliou Rd

  • Houma, LA
  • 25 days ago
  • Houma, LA
  • 25 days ago

Company Description RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including...

Customer Service Representative: HOUMA, LA

  • Houma, LA
  • 30+ days ago
  • Houma, LA
  • 30+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: HOUMA, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Retail Customer Service Associate

  • Houma, LA
  • 45+ days ago
  • Houma, LA
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative - 5/2 - Houma, LA

  • Houma, LA
  • 60+ days ago
  • Houma, LA
  • 60+ days ago

Job Description: DUTIES AND RESPONSIBILITIES: Set the stage first thing in the morning; this includes making coffee, layout Newspapers, confirm the waiting area is clean and free of clutter, check...

Customer Service

  • Mathews, LA (19 miles from Houma, LA)
  • 60+ days ago
  • Mathews, LA (19 miles from Houma, LA)
  • 60+ days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Demographic Data for Houma, LA

Moving to Houma, LA? Find some basic demographic data about Houma, LA below.


Local
National
82,892
2,259
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Houma, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Houma, LA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Houma, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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