Customer Service Representative Jobs in Houma, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Thibodaux, LA (14 miles from Houma, LA)
- 3 days ago
- Thibodaux, LA (14 miles from Houma, LA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Thibodaux, LA (14 miles from Houma, LA)
- 6 days ago
- Thibodaux, LA (14 miles from Houma, LA)
- 6 days ago
Job Summary: As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our commercial lines clients....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(05906) - 4896 HWY 1
- Raceland, LA (19 miles from Houma, LA)
- 60+ days ago
- Raceland, LA (19 miles from Houma, LA)
- 60+ days ago
Company Description Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Job Description Position Purpose: CustomerService/Sales associates provide fast, friendly service by actively seeking outcustomers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Thibodaux, LA (14 miles from Houma, LA)
- 60+ days ago
- Thibodaux, LA (14 miles from Houma, LA)
- 60+ days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Company Description RPM Pizza has been one of the largest Dominos franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including...
We are looking for the Best of the Best Full-Time Customer Service Representative: HOUMA, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for Houma, LA
Moving to Houma, LA? Find some basic demographic data about Houma, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Houma, LA
Highest Education Level
Customer Service Representatives in Houma, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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