Customer Service Representative Jobs in Hayes, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Welsh, LA (12 miles from Hayes, LA)
- 2 days ago
- Welsh, LA (12 miles from Hayes, LA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Lake Charles, LA (21 miles from Hayes, LA)
- 3 days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(09506)- 1205 Elton Rd
- Jennings, LA (17 miles from Hayes, LA)
- 4 days ago
- Jennings, LA (17 miles from Hayes, LA)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Line Customer Service Representative - 7/7 - Lake Charles, LA
- Lake Charles, LA (21 miles from Hayes, LA)
- 8 days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 8 days ago
Job Description: DUTIES AND RESPONSIBILITIES: Assist with ensuring baggage and cargo are tagged and stored in the proper locations within the baggage holding area; Work closely with Customer Service...
- Lake Charles, LA (21 miles from Hayes, LA)
- 10 days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 10 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Representatives
- Lake Charles, LA (21 miles from Hayes, LA)
- 21 days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 21 days ago
We are looking for Remote Customer Service Representatives to become part of our innovative team....
Lead Customer Service Representative
- Westlake, LA (23 miles from Hayes, LA)
- 23 days ago
- Westlake, LA (23 miles from Hayes, LA)
- 23 days ago
Store 2709086: 2336 West Wood Rd, Westlake, Louisiana 70669 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Westlake, LA (23 miles from Hayes, LA)
- 23 days ago
- Westlake, LA (23 miles from Hayes, LA)
- 23 days ago
Store 2709086: 2336 West Wood Rd, Westlake, Louisiana 70669 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Lake Charles, LA (21 miles from Hayes, LA)
- 23 days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 23 days ago
Store 2709074: 5721 Nelson Road, Lake Charles, Louisiana 70605 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Lake Charles, LA (21 miles from Hayes, LA)
- 23 days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 23 days ago
Store 2709075: 944 Hwy 171, Lake Charles, Louisiana 70611 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Healthcare Customer Service Representative
- Iowa, LA (11 miles from Hayes, LA)
- 45+ days ago
- Iowa, LA (11 miles from Hayes, LA)
- 45+ days ago
Position: Customer Service Representative Location: Work At Home Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and...
Member Service Representative Floater (St. Landry, LA)
- Lake Charles, LA (21 miles from Hayes, LA)
- 45+ days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 45+ days ago
MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include: High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...
Part-Time Ramp and Customer Service Agent
- Lake Charles, LA (21 miles from Hayes, LA)
- 45+ days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 45+ days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at Lake Charles Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing...
Restaurant Customer Service Team Member
- Lake Charles, LA (21 miles from Hayes, LA)
- 60+ days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 60+ days ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Retail Customer Service Cashier
- Lake Charles, LA (21 miles from Hayes, LA)
- 90+ days ago
- Lake Charles, LA (21 miles from Hayes, LA)
- 90+ days ago
Req ID: 459403 Address: 1118 Lowe Grout Lake Charles, LA, 70647 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hayes, LA
Highest Education Level
Customer Service Representatives in Hayes, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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