Customer Service Representative Jobs in Hammond, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 22 Jobs

Lead Customer Service Representative, Full or Part Time

  • Circle K
  • Covington, LA (19 miles from Hammond, LA)
  • 1 day ago
  • Covington, LA (19 miles from Hammond, LA)
  • 1 day ago

Store 2707661: 480 N Hwy 190, Covington, Louisiana 70433 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service Delivery Advocate

  • Carvana
  • Hammond, LA
  • 7 days ago
  • Hammond, LA
  • 7 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

In Person

Customer Service Rep

  • Planet Fitness
  • Hammond, LA
  • 8 days ago
  • Hammond, LA
  • 8 days ago

Job DetailsJob Location: Hammond HAM - Hammond, LA 70401Position Type: Full-Time/Part-TimeJob Category: Customer ServiceJob Summary Responsible for new member sales and creating a positive member...

In Person

Customer Service Representative

  • Circle K
  • Walker, LA (20 miles from Hammond, LA)
  • 12 days ago
  • Walker, LA (20 miles from Hammond, LA)
  • 12 days ago

Service Representative....

In Person

Customer Service Rep/PT Tech

  • St. Tammany Parish Hospital
  • Covington, LA (19 miles from Hammond, LA)
  • 17 days ago
  • Covington, LA (19 miles from Hammond, LA)
  • 17 days ago

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in...

In Person Part Time

Customer Service Associate

  • Raising Cane's
  • Hammond, LA
  • 22 days ago
  • Hammond, LA
  • 22 days ago

Starting hiring pay at: $ 11.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Representative, Full or Part Time

  • Circle K
  • Hammond, LA
  • 28 days ago
  • Hammond, LA
  • 28 days ago

Morrison Blvd, Hammond, Louisiana 70403 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative....

In Person Part Time

Customer Service/Sales

  • Home Depot
  • Hammond, LA
  • 30+ days ago
  • Hammond, LA
  • 30+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

In Person

Customer Service

  • KFC
  • Hammond, LA
  • 30+ days ago
  • Hammond, LA
  • 30+ days ago

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...

In Person

Customer Service Representative

  • Wesco Financial
  • Hammond, LA
  • 30+ days ago
  • Hammond, LA
  • 30+ days ago

As a Customer Service Representative, you will support daytoday service needs for assigned customers, including order entry, inventory and shipment inquiries, and coordination with internal teams to...

In Person

Bilingual Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Ponchatoula, LA (12 miles from Hammond, LA)
  • 30+ days ago
  • Ponchatoula, LA (12 miles from Hammond, LA)
  • 30+ days ago

The individual selected for this role will be expected to work at Store #723859, located at: 101 Pelican Park Dr. Ponchatoula, LA 70454. This is a Part-time position. Customer Service Specialists...

In Person Part Time

Customer Service Representative (Loan Consultant I)

  • Lendmark Financial Services, LLC
  • Hammond, LA
  • 45+ days ago
  • Hammond, LA
  • 45+ days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

In Person

Customer Service Rep(03044) - 70380 LA 21

  • Domino's Pizza
  • Covington, LA (19 miles from Hammond, LA)
  • 45+ days ago
  • Covington, LA (19 miles from Hammond, LA)
  • 45+ days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....

In Person

Contact Center Customer Service Representative (Onsite- Covington)- Bilingual (English/Spanish)

  • Hancock Whitney Corp
  • Covington, LA (19 miles from Hammond, LA)
  • 60+ days ago
  • Covington, LA (19 miles from Hammond, LA)
  • 60+ days ago

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you...

In Person

Customer Service Rep (5231) - 1600 North Hwy 190, Suite 8 Covington, LA 70433

  • Domino's Pizza
  • Covington, LA (19 miles from Hammond, LA)
  • 60+ days ago
  • Covington, LA (19 miles from Hammond, LA)
  • 60+ days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....

In Person

Demographic Data for Hammond, LA

Moving to Hammond, LA? Find some basic demographic data about Hammond, LA below.


Local
National
52,385
1,498
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hammond, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hammond, LA offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hammond, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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