Customer Service Representative Jobs in Grand Coteau, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Support Representative
- Broussard, LA (21 miles from Grand Coteau, LA)
- 1 hour ago
- Broussard, LA (21 miles from Grand Coteau, LA)
- 1 hour ago
What you’ll be doing as a Customer Service Representative Provide customer support, including generating quotes and proposals, providing product support, order entry and customer order updates....
Customer Account Representative
- Opelousas, LA (8 miles from Grand Coteau, LA)
- 2 days ago
- Opelousas, LA (8 miles from Grand Coteau, LA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Communications Customer Service Representative
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 2 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 2 days ago
COMMUNICATION REGARDING TEST INFORMATION WILL BE SENT VIA EMAIL PURPOSE AND NATURE OF WORK Positions in the class are responsible for assisting customers with communications service orders (Video,...
Commercial Lines Customer Service Representative
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 4 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 4 days ago
A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...
Part Time Flexible Customer Service Associate
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 12 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 12 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
Member Service Representative (St. Jules/Lafayette, LA)
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 12 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 12 days ago
MEMBER SERVICE REPRESENTATIVE Skills and qualifications include : 2 years of experience including lending, teller, or call center experience with a financial institution....
U-Box Customer Care Representative (CDL)
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 15 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 15 days ago
Location: 700 Kaliste Saloom Rd, Lafayette, Louisiana 70508 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...
Customer Service Representative
- Branch, LA (15 miles from Grand Coteau, LA)
- 15 days ago
- Branch, LA (15 miles from Grand Coteau, LA)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative Fueler Washer
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 15 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 15 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representatives
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 16 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 16 days ago
We are looking for Remote Customer Service Representatives to become part of our innovative team....
Customer Service Representative
- Opelousas, LA (8 miles from Grand Coteau, LA)
- 16 days ago
- Opelousas, LA (8 miles from Grand Coteau, LA)
- 16 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Lead Customer Service Representative, Full or Part Time
- Eunice, LA (23 miles from Grand Coteau, LA)
- 18 days ago
- Eunice, LA (23 miles from Grand Coteau, LA)
- 18 days ago
Store 2740369: 2251 Laurel Ave W, Eunice, Louisiana 70535 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 19 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 19 days ago
Store 2706835: 105 W Gloria Switch Rd, Lafayette, Louisiana 70507 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Port Barre, LA (14 miles from Grand Coteau, LA)
- 20 days ago
- Port Barre, LA (14 miles from Grand Coteau, LA)
- 20 days ago
Req ID:** 459405 **Address:** 17635 Highway 190 Port Barre, LA, 70577 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
Customer Account Representative
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 27 days ago
- Lafayette, LA (13 miles from Grand Coteau, LA)
- 27 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Grand Coteau, LA
Highest Education Level
Customer Service Representatives in Grand Coteau, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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