Customer Service Representative Jobs in Franklin, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- New Iberia, LA (20 miles from Franklin, LA)
- 2 days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative, Full or Part Time
- Morgan City, LA (24 miles from Franklin, LA)
- 9 days ago
- Morgan City, LA (24 miles from Franklin, LA)
- 9 days ago
Store 2704640: 7700 Hwy 90 E, Morgan City, Louisiana 70380 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Baldwin, LA (11 miles from Franklin, LA)
- 15 days ago
- Baldwin, LA (11 miles from Franklin, LA)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- New Iberia, LA (20 miles from Franklin, LA)
- 17 days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 17 days ago
Req ID:** 446530 **Address:** Hwy 90 & Hwy 14 - Exit 128A New Iberia, LA, 70560 **Benefits:** _* Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance...
- Morgan City, LA (24 miles from Franklin, LA)
- 17 days ago
- Morgan City, LA (24 miles from Franklin, LA)
- 17 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Service Representative
- New Iberia, LA (20 miles from Franklin, LA)
- 20 days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 20 days ago
Store 2740385: 2709 Main St E, New Iberia, Louisiana 70560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Morgan City, LA (24 miles from Franklin, LA)
- 20 days ago
- Morgan City, LA (24 miles from Franklin, LA)
- 20 days ago
Store 2704640: 7700 Hwy 90 E, Morgan City, Louisiana 70380 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- New Iberia, LA (20 miles from Franklin, LA)
- 23 days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 23 days ago
Job #: 307790 Title: Customer Service Location: New Iberia Salary Range: 15.00 Position: Customer Service Description: Service Advisor Service Advisor needed for the Jeanerette area. *Must have a...
Customer Service Representative
- New Iberia, LA (20 miles from Franklin, LA)
- 60+ days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 60+ days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...
Customer Service Representative Nights and Weekend
- New Iberia, LA (20 miles from Franklin, LA)
- 90+ days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 90+ days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...
Customer Service Representative: New Iberia, LA
- New Iberia, LA (20 miles from Franklin, LA)
- 90+ days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 90+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for Franklin, LA
Moving to Franklin, LA? Find some basic demographic data about Franklin, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Franklin, LA
Highest Education Level
Customer Service Representatives in Franklin, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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