Customer Service Representative Jobs in Evans, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-7 of 7 Jobs

Lead Customer Service Representative, Full or Part Time

  • Leesville, LA (22 miles from Evans, LA)
  • 1 day ago
  • Leesville, LA (22 miles from Evans, LA)
  • 1 day ago

Store 2707748: 1008 S 5th St, Leesville, Louisiana 71446 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Bilingual Customer Service Specialist (Spanish)

  • Deridder, LA (17 miles from Evans, LA)
  • 8 days ago
  • Deridder, LA (17 miles from Evans, LA)
  • 8 days ago

The individual selected for this role will be expected to work at Store #707010, located at: 602 N. Pine St, DeRidder, LA 70634. This is a Full-time position. Customer Service Specialists work...

Bilingual Customer Service Specialist (Spanish)

  • Deridder, LA (17 miles from Evans, LA)
  • 10 days ago
  • Deridder, LA (17 miles from Evans, LA)
  • 10 days ago

The individual selected for this role will be expected to work at Store #707010, located at: 602 N. Pine St, DeRidder, LA 70634. This is a Full-time position. Customer Service Specialists work...

Customer Service Representative

  • Leesville, LA (22 miles from Evans, LA)
  • 15 days ago
  • Leesville, LA (22 miles from Evans, LA)
  • 15 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Overnight Customer Service Representative

  • Leesville, LA (22 miles from Evans, LA)
  • 18 days ago
  • Leesville, LA (22 miles from Evans, LA)
  • 18 days ago

Store 2707748: 1008 S 5th St, Leesville, Louisiana 71446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Remote Customer Service Representative

  • Fort Polk, LA (22 miles from Evans, LA)
  • 45+ days ago
  • Fort Polk, LA (22 miles from Evans, LA)
  • 45+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative

  • Leesville, LA (22 miles from Evans, LA)
  • 60+ days ago
  • Leesville, LA (22 miles from Evans, LA)
  • 60+ days ago

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....

Demographic Data for Evans, LA

Moving to Evans, LA? Find some basic demographic data about Evans, LA below.


Local
National
575
8
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Evans, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Evans, LA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Evans, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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