Customer Service Representative Jobs in Erath, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Support Representative
- Broussard, LA (18 miles from Erath, LA)
- moments ago
- Broussard, LA (18 miles from Erath, LA)
- moments ago
What you’ll be doing as a Customer Service Representative Provide customer support, including generating quotes and proposals, providing product support, order entry and customer order updates....
Customer Service Representative
- Kaplan, LA (20 miles from Erath, LA)
- 12 days ago
- Kaplan, LA (20 miles from Erath, LA)
- 12 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- New Iberia, LA (12 miles from Erath, LA)
- 15 days ago
- New Iberia, LA (12 miles from Erath, LA)
- 15 days ago
Req ID:** 446530 **Address:** Hwy 90 & Hwy 14 - Exit 128A New Iberia, LA, 70560 **Benefits:** _* Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance...
Customer Service Representative
- New Iberia, LA (12 miles from Erath, LA)
- 18 days ago
- New Iberia, LA (12 miles from Erath, LA)
- 18 days ago
Store 2740385: 2709 Main St E, New Iberia, Louisiana 70560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- New Iberia, LA (12 miles from Erath, LA)
- 21 days ago
- New Iberia, LA (12 miles from Erath, LA)
- 21 days ago
Job #: 307790 Title: Customer Service Location: New Iberia Salary Range: 15.00 Position: Customer Service Description: Service Advisor Service Advisor needed for the Jeanerette area. *Must have a...
Lead Customer Service Representative, Full or Part Time
- New Iberia, LA (12 miles from Erath, LA)
- 23 days ago
- New Iberia, LA (12 miles from Erath, LA)
- 23 days ago
Store 2740385: 2709 Main St E, New Iberia, Louisiana 70560 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- New Iberia, LA (12 miles from Erath, LA)
- 60+ days ago
- New Iberia, LA (12 miles from Erath, LA)
- 60+ days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...
Customer Service Representative Nights and Weekend
- New Iberia, LA (12 miles from Erath, LA)
- 60+ days ago
- New Iberia, LA (12 miles from Erath, LA)
- 60+ days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...
Retail Customer Service Cashier
- Duson, LA (22 miles from Erath, LA)
- 90+ days ago
- Duson, LA (22 miles from Erath, LA)
- 90+ days ago
Req ID: 459404 Address: 126 Lexington Dr Duson, LA, 70578 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representatives
- Broussard, LA (18 miles from Erath, LA)
- 90+ days ago
- Broussard, LA (18 miles from Erath, LA)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
- Broussard, LA (18 miles from Erath, LA)
- 90+ days ago
- Broussard, LA (18 miles from Erath, LA)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative: New Iberia, LA
- New Iberia, LA (12 miles from Erath, LA)
- 90+ days ago
- New Iberia, LA (12 miles from Erath, LA)
- 90+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for Erath, LA
Moving to Erath, LA? Find some basic demographic data about Erath, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Erath, LA
Highest Education Level
Customer Service Representatives in Erath, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »