Customer Service Representative Jobs in Epps, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Evenings
- Rayville, LA (21 miles from Epps, LA)
- 23 days ago
- Rayville, LA (21 miles from Epps, LA)
- 23 days ago
Store 2707782: 2204 Julia St, Rayville, Louisiana 71269 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Tallulah, LA (22 miles from Epps, LA)
- 25 days ago
- Tallulah, LA (22 miles from Epps, LA)
- 25 days ago
Req ID:** 459673 **Address:** 227 Hwy 65 S. Tallulah, LA, 71282 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling *...
Demographic Data for Epps, LA
Moving to Epps, LA? Find some basic demographic data about Epps, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Epps, LA
Highest Education Level
Customer Service Representatives in Epps, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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