Customer Service Representative Jobs in Covington, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Slidell, LA (23 miles from Covington, LA)
- 1 day ago
- Slidell, LA (23 miles from Covington, LA)
- 1 day ago
As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism....
Customer Service Representative - Mandeville
- Mandeville, LA (8 miles from Covington, LA)
- 2 days ago
- Mandeville, LA (8 miles from Covington, LA)
- 2 days ago
Apply now to join our talent pool! This posting remains open even when we don't have roles currently available to identify talent for future openings. About Restore Hyper Wellness: Restore Hyper...
Bilingual Customer Service Specialist (Spanish)
- Hammond, LA (19 miles from Covington, LA)
- 3 days ago
- Hammond, LA (19 miles from Covington, LA)
- 3 days ago
The individual selected for this role will be expected to work at Store #707288, located at: 2434 W Thomas St. Hammond, LA 70401. This is a Full-time position. Customer Service Specialists work...
Bilingual Customer Service Specialist (Spanish)
- Hammond, LA (19 miles from Covington, LA)
- 4 days ago
- Hammond, LA (19 miles from Covington, LA)
- 4 days ago
The individual selected for this role will be expected to work at Store #707288, located at: 2434 W Thomas St. Hammond, LA 70401. This is a Full-time position. Customer Service Specialists work...
Customer Service Representative, Full or Part Time
- Slidell, LA (23 miles from Covington, LA)
- 4 days ago
- Slidell, LA (23 miles from Covington, LA)
- 4 days ago
Store 2707675: 979 Oak Harbor Blvd, Slidell, Louisiana 70458 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Hammond, LA (19 miles from Covington, LA)
- 6 days ago
- Hammond, LA (19 miles from Covington, LA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03016) - 570 W Pine St
- Ponchatoula, LA (16 miles from Covington, LA)
- 10 days ago
- Ponchatoula, LA (16 miles from Covington, LA)
- 10 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service Delivery Advocate
- Hammond, LA (19 miles from Covington, LA)
- 11 days ago
- Hammond, LA (19 miles from Covington, LA)
- 11 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Relief Customer Service Representative Driver
- Hammond, LA (19 miles from Covington, LA)
- 11 days ago
- Hammond, LA (19 miles from Covington, LA)
- 11 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Retail Loss Prevention Customer Service Associate II
- Slidell, LA (23 miles from Covington, LA)
- 14 days ago
- Slidell, LA (23 miles from Covington, LA)
- 14 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Member Service Representative Floater (Covington, LA)
- Covington, LA
- 16 days ago
- Covington, LA
- 16 days ago
MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include : High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...
Customer Service Representative - Continental Underwriters
- Covington, LA
- 16 days ago
- Covington, LA
- 16 days ago
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have...
Seasonal Customer Service Representative - Bogalusa 250402
- Bogalusa, LA (24 miles from Covington, LA)
- 18 days ago
- Bogalusa, LA (24 miles from Covington, LA)
- 18 days ago
Capitol Bridge Health Services is currently seeking On-Site Customer Service Representatives (Level I)for our Contact Center in Bogalusa, LA....
Customer Service Representative
- Mandeville, LA (8 miles from Covington, LA)
- 18 days ago
- Mandeville, LA (8 miles from Covington, LA)
- 18 days ago
Store 2723764: 4115 Hwy 59, Mandeville, Louisiana 70471 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Covington, LA
Moving to Covington, LA? Find some basic demographic data about Covington, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Covington, LA
Highest Education Level
Customer Service Representatives in Covington, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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