Customer Service Representative Jobs in Covington, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Representative, Full or Part Time
- Circle K
- Covington, LA
- 1 day ago
- Covington, LA
- 1 day ago
Store 2707661: 480 N Hwy 190, Covington, Louisiana 70433 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service Delivery Advocate
- Carvana
- Hammond, LA (19 miles from Covington, LA)
- 7 days ago
- Hammond, LA (19 miles from Covington, LA)
- 7 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In Person- Planet Fitness
- Hammond, LA (19 miles from Covington, LA)
- 8 days ago
- Hammond, LA (19 miles from Covington, LA)
- 8 days ago
Job DetailsJob Location: Hammond HAM - Hammond, LA 70401Position Type: Full-Time/Part-TimeJob Category: Customer ServiceJob Summary Responsible for new member sales and creating a positive member...
In PersonCustomer Service Rep(03058) - 201 SUPERIOR AVE
- Domino's Pizza
- Bogalusa, LA (24 miles from Covington, LA)
- 8 days ago
- Bogalusa, LA (24 miles from Covington, LA)
- 8 days ago
Company Description Job Description FLEXIBLE HOURS, ANSWER PHONES,GREET CUSTOMERS, TAKE ORDERS ON A COMPUTER Qualifications Additional Information
In PersonCustomer Service Representative
- Circle K
- Mandeville, LA (8 miles from Covington, LA)
- 12 days ago
- Mandeville, LA (8 miles from Covington, LA)
- 12 days ago
Store 2723764: 4115 Hwy 59, Mandeville, Louisiana 70471 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- Slidell, LA (23 miles from Covington, LA)
- 13 days ago
- Slidell, LA (23 miles from Covington, LA)
- 13 days ago
Starting hiring pay at: $ 11.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In Person- St. Tammany Parish Hospital
- Covington, LA
- 17 days ago
- Covington, LA
- 17 days ago
At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in...
In Person Part TimeCustomer Service Representative, Full or Part Time
- Circle K
- Slidell, LA (23 miles from Covington, LA)
- 21 days ago
- Slidell, LA (23 miles from Covington, LA)
- 21 days ago
Store 2707675: 2018 Old Spanish Trl, Slidell, Louisiana 70458 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part Time- Raising Cane's
- Hammond, LA (19 miles from Covington, LA)
- 22 days ago
- Hammond, LA (19 miles from Covington, LA)
- 22 days ago
Starting hiring pay at: $ 11.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Rep(03038) - 68228 Highway 59
- Domino's Pizza
- Mandeville, LA (8 miles from Covington, LA)
- 27 days ago
- Mandeville, LA (8 miles from Covington, LA)
- 27 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In Person- Home Depot
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
In Person- KFC
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonCustomer Service Representative
- Wesco Financial
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
As a Customer Service Representative, you will support daytoday service needs for assigned customers, including order entry, inventory and shipment inquiries, and coordination with internal teams to...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Ponchatoula, LA (16 miles from Covington, LA)
- 30+ days ago
- Ponchatoula, LA (16 miles from Covington, LA)
- 30+ days ago
The individual selected for this role will be expected to work at Store #723859, located at: 101 Pelican Park Dr. Ponchatoula, LA 70454. This is a Part-time position. Customer Service Specialists...
In Person Part TimeCustomer Service Representative (Loan Consultant I)
- Lendmark Financial Services, LLC
- Hammond, LA (19 miles from Covington, LA)
- 45+ days ago
- Hammond, LA (19 miles from Covington, LA)
- 45+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonDemographic Data for Covington, LA
Moving to Covington, LA? Find some basic demographic data about Covington, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Covington, LA
Highest Education Level
Customer Service Representatives in Covington, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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