Customer Service Representative Jobs in Covington, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Mandeville, LA (8 miles from Covington, LA)
- 18 hours ago
- Mandeville, LA (8 miles from Covington, LA)
- 18 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative: Hammond, LA
- Hammond, LA (19 miles from Covington, LA)
- 23 hours ago
- Hammond, LA (19 miles from Covington, LA)
- 23 hours ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Hammond, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Lead Customer Service Representative, Full or Part Time
- Covington, LA
- 2 days ago
- Covington, LA
- 2 days ago
Store 2709736: 425 N Hwy 190, Covington, Louisiana 70433 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Slidell, LA (23 miles from Covington, LA)
- 2 days ago
- Slidell, LA (23 miles from Covington, LA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Mandeville, LA (10 miles from Covington, LA)
- 3 days ago
- Mandeville, LA (10 miles from Covington, LA)
- 3 days ago
Store 2723764: 4115 Hwy 59, Mandeville, Louisiana 70471 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Ponchatoula, LA (16 miles from Covington, LA)
- 4 days ago
- Ponchatoula, LA (16 miles from Covington, LA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hammond, LA (19 miles from Covington, LA)
- 4 days ago
- Hammond, LA (19 miles from Covington, LA)
- 4 days ago
Starting hiring pay at: 11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate - Morning Shift
- Slidell, LA (23 miles from Covington, LA)
- 4 days ago
- Slidell, LA (23 miles from Covington, LA)
- 4 days ago
Starting hiring pay at: 11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Lacombe, LA (14 miles from Covington, LA)
- 6 days ago
- Lacombe, LA (14 miles from Covington, LA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Pearl River, LA (23 miles from Covington, LA)
- 7 days ago
- Pearl River, LA (23 miles from Covington, LA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bogalusa, LA (24 miles from Covington, LA)
- 7 days ago
- Bogalusa, LA (24 miles from Covington, LA)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Mandeville, LA (8 miles from Covington, LA)
- 7 days ago
- Mandeville, LA (8 miles from Covington, LA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ponchatoula, LA (16 miles from Covington, LA)
- 7 days ago
- Ponchatoula, LA (16 miles from Covington, LA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Hammond, LA (19 miles from Covington, LA)
- 7 days ago
- Hammond, LA (19 miles from Covington, LA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Tickfaw, LA (21 miles from Covington, LA)
- 7 days ago
- Tickfaw, LA (21 miles from Covington, LA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Covington, LA
Moving to Covington, LA? Find some basic demographic data about Covington, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Covington, LA
Highest Education Level
Customer Service Representatives in Covington, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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