Customer Service Representative Jobs in Bossier City, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 31 Jobs

Customer Experience Representative - Shreveport Airport

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 11 hours ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 11 hours ago

This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative (2nd Shift)

  • Shreveport, LA (16 miles from Bossier City, LA)
  • 1 day ago
  • Shreveport, LA (16 miles from Bossier City, LA)
  • 1 day ago

See yourself at Odyssey… Join the team as our new Customer Service Representative!...

Customer Service Representative

  • Bossier City, LA
  • 3 days ago
  • Bossier City, LA
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service - Self Storage Manager

  • Bossier City, LA
  • 3 days ago
  • Bossier City, LA
  • 3 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service

  • Bossier City, LA
  • 3 days ago
  • Bossier City, LA
  • 3 days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Client Service Representative

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 3 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 3 days ago

Client Service Representative Shreveport, LA Description SUMMARY: Provides administrative and operational support services to the Wealth Management Department as well as maintains client files and...

Retail Customer Service Associate

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 6 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 6 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Representative

  • Bossier City, LA
  • 6 days ago
  • Bossier City, LA
  • 6 days ago

The Customer Service Representative represents the Louisiana Office of Community Development....

Customer Service Associate

  • Bossier City, LA
  • 6 days ago
  • Bossier City, LA
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

CLUB Customer Service Outfitter PT

  • Bossier City, LA
  • 8 days ago
  • Bossier City, LA
  • 8 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Delivery Advocate

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 9 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 9 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Bilingual Customer Service Specialist (Spanish)

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 10 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 10 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Representative, Lead

  • Bossier City, LA
  • 10 days ago
  • Bossier City, LA
  • 10 days ago

This position handles difficult or complex calls referred by the Customer Service Representatives....

Retail Customer Service Cashier

  • Greenwood, LA (19 miles from Bossier City, LA)
  • 11 days ago
  • Greenwood, LA (19 miles from Bossier City, LA)
  • 11 days ago

Req ID: 459475 Address: 9600 Hwy 80 W. Greenwood, LA, 71033 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

A/R Coordinator / Customer Service Rep

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 12 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 12 days ago

We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...

Demographic Data for Bossier City, LA

Moving to Bossier City, LA? Find some basic demographic data about Bossier City, LA below.


Local
National
77,037
1,926
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bossier City, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bossier City, LA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bossier City, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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