Customer Service Representative Remote & Hybrid Only Jobs in Kentucky
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
EERE Customer Service Sr Manager
- GD Information Technology, Inc.
- Louisville, KY
- 2 days ago
- Louisville, KY
- 2 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Contact Center Job...
RemoteRemote Customer Service Representative
- MCI Military Recruitment
- Fort Knox, KY
- 9 days ago
- Fort Knox, KY
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteWork at Home Customer Service Agent (Full-Time & Part-Time) (KY)
- MCI Careers
- KY
- 10 days ago
- KY
- 10 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
Remote Full TimeCustomer Service Specialist- Cornerstone Brands-Kentucky
- Qurate Retail Group
- Florence, KY
- 15 days ago
- Florence, KY
- 15 days ago
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail...
RemoteRemote - Inbound Customer Service Specialist
- VXI Global Solutions, LLC
- KY
- 17 days ago
- KY
- 17 days ago
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteRemote Insurance Customer Service Representative (Unlicensed)
- MCI Careers
- KY
- 18 days ago
- KY
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteCustomer Service Representative (Remote US)
- Jobs for Humanity
- Louisville, KY
- 20 days ago
- Louisville, KY
- 20 days ago
We're seeking customer service representatives who are enthusiastic about challenges, prioritize guest satisfaction above all else, and are committed to delivering exceptional service.Candidate must...
RemoteGlobal Customer Service/Supply Chain Manager
- Sazerac Company
- Louisville, KY
- 21 days ago
- Louisville, KY
- 21 days ago
Sazerac Company Overview Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the...
Hybrid- Trilogy Health Services, LLC
- Hills Dales, KY
- 24 days ago
- Hills Dales, KY
- 24 days ago
POSITION OVERVIEW The customer service representative will be responsible for providing excellent customer service to Synchrony Lab customers....
RemoteQualifications: Previous call center experience preferred....
HybridWorking at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail...
RemoteCustomer Service Representative (Mount Sterling, KY)
- Helpware
- Mount Sterling, KY
- 27 days ago
- Mount Sterling, KY
- 27 days ago
CUSTOMER SERVICE REPRESENTATIVE Location : Mount Sterling, KY | Office : Hybrid | Schedule : Monday to Sunday| Hours : 8 am - 8 pm EST | 2 days off Note : You will need to take 2 weeks of training at...
RemoteDemographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kentucky
Highest Education Level
Customer Service Representatives in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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