Customer Service Representative Jobs in Winchester, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 51 Jobs

Customer Service Rep(01441) - 920 Indian Mound Dr

  • Mount Sterling, KY (13 miles from Winchester, KY)
  • 3 hours ago
  • Mount Sterling, KY (13 miles from Winchester, KY)
  • 3 hours ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Customer Service Representative

  • Lexington, KY (18 miles from Winchester, KY)
  • 10 hours ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 10 hours ago

Service Center Lexington KY JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Experience Representative

  • Lexington, KY (18 miles from Winchester, KY)
  • 1 day ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 1 day ago

Wherever possible, this role will strive for one-call resolution to the customer needs....

Customer Service Representative - Remote

  • Lexington, KY (18 miles from Winchester, KY)
  • 1 day ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 1 day ago

Provide quality customer service through one-call resolution and establishing long-term customer relationships....

Remote Work

Customer Service Representative (FT), N. Maple, Winchester

  • Winchester, KY
  • 6 days ago
  • Winchester, KY
  • 6 days ago

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities FULL-TIME HOURLY (FT): These employees work from 30 to 40 hours each week and...

Customer Service Specialist

  • Lexington, KY (18 miles from Winchester, KY)
  • 7 days ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 7 days ago

About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about...

Student: Sales Representative/ Customer Service Representative (Proliferation Marketing)

  • Lexington, KY (18 miles from Winchester, KY)
  • 8 days ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 8 days ago

Student: Sales Representative/ Customer Service Representative (Proliferation Marketing) Requisition Number: SE04156 Department Name: 3J5SE: Student Employment Work Location: Lexington, KY On Campus...

Customer Service Associate - Temporary

  • Lexington, KY (18 miles from Winchester, KY)
  • 12 days ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 12 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Lexington, KY (18 miles from Winchester, KY)
  • 12 days ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 12 days ago

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service

  • Mt Sterling, KY (13 miles from Winchester, KY)
  • 14 days ago
  • Mt Sterling, KY (13 miles from Winchester, KY)
  • 14 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Customer Relations Specialist

  • Lexington, KY (18 miles from Winchester, KY)
  • 20 days ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 20 days ago

Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...

Customer Service Representative

  • Clay City, KY (14 miles from Winchester, KY)
  • 20 days ago
  • Clay City, KY (14 miles from Winchester, KY)
  • 20 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Sales Associate (In-Store Sales and Customer Service)

  • Lexington, KY (18 miles from Winchester, KY)
  • 21 days ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 21 days ago

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...

Remote Work

CLUB Customer Service Outfitter (Part-Time)

  • Lexington, KY (18 miles from Winchester, KY)
  • 22 days ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 22 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Intern

  • Lexington, KY (18 miles from Winchester, KY)
  • 23 days ago
  • Lexington, KY (18 miles from Winchester, KY)
  • 23 days ago

Customer Service Intern Customer Service Intern Location: LEXINGTON, KY, United States Job Family : Professional - Entry Job Type : Temporary Posted : Apr 7, 2025 Job ID: 56137 Job Description

Demographic Data for Winchester, KY

Moving to Winchester, KY? Find some basic demographic data about Winchester, KY below.


Local
National
36,461
751
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Winchester, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Winchester, KY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Winchester, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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