Customer Service Representative Jobs in Williamstown, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Representative

  • Walton, KY (16 miles from Williamstown, KY)
  • moments ago
  • Walton, KY (16 miles from Williamstown, KY)
  • moments ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(01367) 6424 Taylor Mill Rd

  • Independence, KY (19 miles from Williamstown, KY)
  • 13 hours ago
  • Independence, KY (19 miles from Williamstown, KY)
  • 13 hours ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Rep(01365) - 167 Winning Colors Way

  • Walton, KY (16 miles from Williamstown, KY)
  • 13 hours ago
  • Walton, KY (16 miles from Williamstown, KY)
  • 13 hours ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Representative

  • Glencoe, KY (11 miles from Williamstown, KY)
  • 1 day ago
  • Glencoe, KY (11 miles from Williamstown, KY)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Florence, KY (24 miles from Williamstown, KY)
  • 2 days ago
  • Florence, KY (24 miles from Williamstown, KY)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Automotive Customer Service Advisor

  • Florence, KY (24 miles from Williamstown, KY)
  • 3 days ago
  • Florence, KY (24 miles from Williamstown, KY)
  • 3 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Associate

  • Florence, KY (24 miles from Williamstown, KY)
  • 3 days ago
  • Florence, KY (24 miles from Williamstown, KY)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Delivery Driver - Florence, KY Part Time

  • Independence, KY (19 miles from Williamstown, KY)
  • 5 days ago
  • Independence, KY (19 miles from Williamstown, KY)
  • 5 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Delivery Driver - Florence, KY

  • Independence, KY (19 miles from Williamstown, KY)
  • 5 days ago
  • Independence, KY (19 miles from Williamstown, KY)
  • 5 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Associate (cashier)

  • Owenton, KY (16 miles from Williamstown, KY)
  • 8 days ago
  • Owenton, KY (16 miles from Williamstown, KY)
  • 8 days ago

Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...

Customer Service Rep

  • Florence, KY (24 miles from Williamstown, KY)
  • 9 days ago
  • Florence, KY (24 miles from Williamstown, KY)
  • 9 days ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

Customer Service Rep (1495) - 90 S. Main, Suite 1A

  • Dry Ridge, KY (4 miles from Williamstown, KY)
  • 11 days ago
  • Dry Ridge, KY (4 miles from Williamstown, KY)
  • 11 days ago

Customer Service Rep (1495) - 90 S. Main, Suite 1A 3.4 3.4 out of 5 stars Dry Ridge, KY Job Description Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card...

Customer Service Rep(01459) - 8851 Us Highway 42

  • Union, KY (22 miles from Williamstown, KY)
  • 14 days ago
  • Union, KY (22 miles from Williamstown, KY)
  • 14 days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Rep(01462) -7647 Alexandria Pike

  • Alexandria, KY (21 miles from Williamstown, KY)
  • 15 days ago
  • Alexandria, KY (21 miles from Williamstown, KY)
  • 15 days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Representatives

  • Florence, KY (24 miles from Williamstown, KY)
  • 18 days ago
  • Florence, KY (24 miles from Williamstown, KY)
  • 18 days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....

Demographic Data for Williamstown, KY

Moving to Williamstown, KY? Find some basic demographic data about Williamstown, KY below.


Local
National
7,259
115
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Williamstown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Williamstown, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Williamstown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »