Customer Service Representative Jobs in Whitley City, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Oneida, TN (19 miles from Whitley City, KY)
- 1 hour ago
- Oneida, TN (19 miles from Whitley City, KY)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Jellico, TN (24 miles from Whitley City, KY)
- 14 hours ago
- Jellico, TN (24 miles from Whitley City, KY)
- 14 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(01465) - 1886 S.Highway 27
- Somerset, KY (18 miles from Whitley City, KY)
- 2 days ago
- Somerset, KY (18 miles from Whitley City, KY)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01466) - 1215 N. Main St., Suite 15
- Monticello, KY (19 miles from Whitley City, KY)
- 3 days ago
- Monticello, KY (19 miles from Whitley City, KY)
- 3 days ago
Customer Service Rep(01466) - 1215 N. Main St., Suite 15 3.4 3.4 out of 5 stars Monticello, KY Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety...
Customer Experience Representative
- Monticello, KY (19 miles from Whitley City, KY)
- 6 days ago
- Monticello, KY (19 miles from Whitley City, KY)
- 6 days ago
Provalus 3.7 Customer Experience Representative Easy Apply Monticello, KY Easy Apply Job Summary: Provalus is seeking a dedicated and resilientCustomer Experience Representativeto support a dental...
ONSITE Customer Service Rep - Starting Monday, 8/4/2025
- Somerset, KY (18 miles from Whitley City, KY)
- 9 days ago
- Somerset, KY (18 miles from Whitley City, KY)
- 9 days ago
Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena....
- Somerset, KY (18 miles from Whitley City, KY)
- 16 days ago
- Somerset, KY (18 miles from Whitley City, KY)
- 16 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Retail Customer Service Cashier
- Corbin, KY (21 miles from Whitley City, KY)
- 24 days ago
- Corbin, KY (21 miles from Whitley City, KY)
- 24 days ago
Req ID: 459062 Address: 222 Hwy 770 Corbin, KY, 40701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
Medical Equipment Customer Service Representative
- Somerset, KY (18 miles from Whitley City, KY)
- 29 days ago
- Somerset, KY (18 miles from Whitley City, KY)
- 29 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Somerset, KY (18 miles from Whitley City, KY)
- 30+ days ago
- Somerset, KY (18 miles from Whitley City, KY)
- 30+ days ago
Location: Somerset, US-KY Rate: Not Specified Type: Permanent Client Service Associate Benefits: * 401(k) matching * Bonus based on performance * Employee discounts * Flexible schedule *...
Customer Service Rep(01479) - 937 Hwy. 25W
- Williamsburg, KY (17 miles from Whitley City, KY)
- 60+ days ago
- Williamsburg, KY (17 miles from Whitley City, KY)
- 60+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Customer Service Rep(01474) - 1504 Cumberland Falls Hwy.
- Corbin, KY (21 miles from Whitley City, KY)
- 60+ days ago
- Corbin, KY (21 miles from Whitley City, KY)
- 60+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Demographic Data for Whitley City, KY
Moving to Whitley City, KY? Find some basic demographic data about Whitley City, KY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Whitley City, KY
Highest Education Level
Customer Service Representatives in Whitley City, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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