Customer Service Representative Jobs in Washington, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Maysville, KY (1 mile from Washington, KY)
- 2 days ago
- Maysville, KY (1 mile from Washington, KY)
- 2 days ago
CBCD0018 Customer Service Specialist- Work at Home Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands QVC, HSN, Ballard...
Remote WorkPharmacy Customer Service Associate
- Maysville, KY (1 mile from Washington, KY)
- 10 days ago
- Maysville, KY (1 mile from Washington, KY)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Georgetown, OH (19 miles from Washington, KY)
- 11 days ago
- Georgetown, OH (19 miles from Washington, KY)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Germantown, KY (8 miles from Washington, KY)
- 30+ days ago
- Germantown, KY (8 miles from Washington, KY)
- 30+ days ago
Job Description: Zenith Express is seeking a friendly, detail-oriented Customer Service Representative to join our growing logistics team....
Customer Service Rep(01485) - 114 E 2Nd
- Maysville, KY (1 mile from Washington, KY)
- 60+ days ago
- Maysville, KY (1 mile from Washington, KY)
- 60+ days ago
Company Description Job Description Customer service is a MUST! You must be able to handle money and give correct change. Be prepared to work hard in a fast paced environment. You will be asked...
- West Union, OH (20 miles from Washington, KY)
- 90+ days ago
- West Union, OH (20 miles from Washington, KY)
- 90+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Washington, KY
Highest Education Level
Customer Service Representatives in Washington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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