Customer Service Representative Jobs in Utica, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Sebree, KY (23 miles from Utica, KY)
- 3 days ago
- Sebree, KY (23 miles from Utica, KY)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate (cashier)
- Rockport, IN (18 miles from Utica, KY)
- 8 days ago
- Rockport, IN (18 miles from Utica, KY)
- 8 days ago
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...
Teller/Member Service Representative
- Owensboro, KY (12 miles from Utica, KY)
- 8 days ago
- Owensboro, KY (12 miles from Utica, KY)
- 8 days ago
Liberty FCU is currently seeking an energetic Part-Time Teller/Member Service Representative to be a part of the credit union team. Candidates must possess excellent member service skills,...
Customer Service Representative, Medicare Pharmacy
- Owensboro, KY (12 miles from Utica, KY)
- 10 days ago
- Owensboro, KY (12 miles from Utica, KY)
- 10 days ago
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Customer Service Representative
- Owensboro, KY (12 miles from Utica, KY)
- 24 days ago
- Owensboro, KY (12 miles from Utica, KY)
- 24 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Employee Benefits department and deliver exceptional...
Retail Customer Service Cashier
- Hanson, KY (22 miles from Utica, KY)
- 25 days ago
- Hanson, KY (22 miles from Utica, KY)
- 25 days ago
Req ID: 459850 Address: 325 Veterans Drive Hanson, KY, 42413 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative, Full or Part Time
- Philpot, KY (11 miles from Utica, KY)
- 30+ days ago
- Philpot, KY (11 miles from Utica, KY)
- 30+ days ago
Store 4703354: 5611 State Route 54, Philpot, Kentucky 42366 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - UniFirst Owensboro
- Owensboro, KY (12 miles from Utica, KY)
- 30+ days ago
- Owensboro, KY (12 miles from Utica, KY)
- 30+ days ago
As a CSR, you are responsible for handling inbound/outbound customer inquiries through both phone and e-mail. You will be responsible for providing adequate customer service in a professional...
Customer Service Representatives
- Owensboro, KY (12 miles from Utica, KY)
- 45+ days ago
- Owensboro, KY (12 miles from Utica, KY)
- 45+ days ago
We are looking for Remote Customer Service Representatives to become part of our innovative team....
Customer Service Representative
- Owensboro, KY (12 miles from Utica, KY)
- 45+ days ago
- Owensboro, KY (12 miles from Utica, KY)
- 45+ days ago
The individual who functions in this position must carry out all of the functions associated with being a Customer Service Representative....
- Owensboro, KY (12 miles from Utica, KY)
- 90+ days ago
- Owensboro, KY (12 miles from Utica, KY)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Utica, KY
Moving to Utica, KY? Find some basic demographic data about Utica, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Utica, KY
Highest Education Level
Customer Service Representatives in Utica, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »