Customer Service Representative Jobs in Somerset, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(01474) - 1504 Cumberland Falls Hwy.
- Corbin, KY (20 miles from Somerset, KY)
- moments ago
- Corbin, KY (20 miles from Somerset, KY)
- moments ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Customer Service Representative - Patient Registration
- Somerset, KY
- 3 days ago
- Somerset, KY
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Lily, KY (21 miles from Somerset, KY)
- 7 days ago
- Lily, KY (21 miles from Somerset, KY)
- 7 days ago
Serves customers by providing product and service information; resolving product and service problems. Duties: Attracts potential customers by answering product and service questions; suggesting...
Member Service Representative/Teller- Full-Time - Somerset, KY
- Somerset, KY
- 9 days ago
- Somerset, KY
- 9 days ago
Summary Reporting to the Branch Manager, this full-time, non-exempt hourly role assists members with their financial transactions, involving paying and receiving cash and other negotiable...
- Marydell, KY (20 miles from Somerset, KY)
- 10 days ago
- Marydell, KY (20 miles from Somerset, KY)
- 10 days ago
Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming,...
Retail Customer Service Cashier
- Corbin, KY (20 miles from Somerset, KY)
- 11 days ago
- Corbin, KY (20 miles from Somerset, KY)
- 11 days ago
Req ID: 459062 Address: 222 Hwy 770 Corbin, KY, 40701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
- Whitley City, KY (18 miles from Somerset, KY)
- 14 days ago
- Whitley City, KY (18 miles from Somerset, KY)
- 14 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Representative
- Burnside, KY (9 miles from Somerset, KY)
- 21 days ago
- Burnside, KY (9 miles from Somerset, KY)
- 21 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Lily, KY (21 miles from Somerset, KY)
- 28 days ago
- Lily, KY (21 miles from Somerset, KY)
- 28 days ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
- London, KY (20 miles from Somerset, KY)
- 30+ days ago
- London, KY (20 miles from Somerset, KY)
- 30+ days ago
Center experience preferred Proven track record and demonstrated ability to listen and offer appropriate products or services and customer solutions Demonstrated customer service skills Excellent and...
Customer Service Rep(01438) - 104 London Shopping Center
- London, KY (20 miles from Somerset, KY)
- 60+ days ago
- London, KY (20 miles from Somerset, KY)
- 60+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Representative (Loan Consultant II)
- Corbin, KY (20 miles from Somerset, KY)
- 30+ days ago
- Corbin, KY (20 miles from Somerset, KY)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Remote Call Center Customer Service Representative for the state of Kentucky (must live in Kentucky) $16.50 per hour Equipment provided Training Monday-Friday 8:00 am-5:00 pm 4 weeks Shifts: Availability...
Remote WorkDemographic Data for Somerset, KY
Moving to Somerset, KY? Find some basic demographic data about Somerset, KY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Somerset, KY
Highest Education Level
Customer Service Representatives in Somerset, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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