Customer Service Representative Jobs in Somerset, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Customer Service Rep(01465) - 1886 S.Highway 27

  • Somerset, KY
  • 4 hours ago
  • Somerset, KY
  • 4 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Lily, KY (21 miles from Somerset, KY)
  • 22 hours ago
  • Lily, KY (21 miles from Somerset, KY)
  • 22 hours ago

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....

Retail Member Service Representative Overnight Part Time

  • London, KY (20 miles from Somerset, KY)
  • 5 days ago
  • London, KY (20 miles from Somerset, KY)
  • 5 days ago

Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job Summary The Overnight Closer (Member Services...

ONSITE Customer Service Rep - Starting Monday, 8/4/2025

  • Somerset, KY
  • 7 days ago
  • Somerset, KY
  • 7 days ago

Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena....

Customer Service Rep

  • Somerset, KY
  • 13 days ago
  • Somerset, KY
  • 13 days ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

Retail Customer Service Cashier

  • Corbin, KY (20 miles from Somerset, KY)
  • 21 days ago
  • Corbin, KY (20 miles from Somerset, KY)
  • 21 days ago

Req ID: 459062 Address: 222 Hwy 770 Corbin, KY, 40701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...

Medical Equipment Customer Service Representative

  • Somerset, KY
  • 26 days ago
  • Somerset, KY
  • 26 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Client Service Associate

  • Somerset, KY
  • 30+ days ago
  • Somerset, KY
  • 30+ days ago

Location: Somerset, US-KY Rate: Not Specified Type: Permanent Client Service Associate Benefits: * 401(k) matching * Bonus based on performance * Employee discounts * Flexible schedule *...

Customer Service Representative

  • London, KY (20 miles from Somerset, KY)
  • 30+ days ago
  • London, KY (20 miles from Somerset, KY)
  • 30+ days ago

At OneMain, Customer Service Representatives empower customers - understanding customer needs and providing solutions....

Customer Service Specialist

  • London, KY (20 miles from Somerset, KY)
  • 45+ days ago
  • London, KY (20 miles from Somerset, KY)
  • 45+ days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Rep(01474) - 1504 Cumberland Falls Hwy.

  • Corbin, KY (20 miles from Somerset, KY)
  • 60+ days ago
  • Corbin, KY (20 miles from Somerset, KY)
  • 60+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Customer Service Representative - Patient Registration

  • Somerset, KY
  • 60+ days ago
  • Somerset, KY
  • 60+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service

  • Whitley City, KY (18 miles from Somerset, KY)
  • 60+ days ago
  • Whitley City, KY (18 miles from Somerset, KY)
  • 60+ days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Customer CARE Advocate

  • London, KY (20 miles from Somerset, KY)
  • 90+ days ago
  • London, KY (20 miles from Somerset, KY)
  • 90+ days ago

successfully navigating systems to provide accurate and timely customer responses Requirements HS Diploma/GED Preferred Requirements 2-4 years Call Center experience preferred Proven track record and...

Customer Service Rep(01438) - 104 London Shopping Center

  • London, KY (20 miles from Somerset, KY)
  • 90+ days ago
  • London, KY (20 miles from Somerset, KY)
  • 90+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Demographic Data for Somerset, KY

Moving to Somerset, KY? Find some basic demographic data about Somerset, KY below.


Local
National
42,717
1,206
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Somerset, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Somerset, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Somerset, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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