Customer Service Representative Jobs in Somerset, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Whitley City, KY (18 miles from Somerset, KY)
- 8 hours ago
- Whitley City, KY (18 miles from Somerset, KY)
- 8 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Lily, KY (21 miles from Somerset, KY)
- 2 days ago
- Lily, KY (21 miles from Somerset, KY)
- 2 days ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
Retail Member Service Representative Overnight Part Time
- London, KY (20 miles from Somerset, KY)
- 6 days ago
- London, KY (20 miles from Somerset, KY)
- 6 days ago
Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job Summary The Overnight Closer (Member Services...
ONSITE Customer Service Rep - Starting Monday, 8/4/2025
- Somerset, KY
- 9 days ago
- Somerset, KY
- 9 days ago
Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena....
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Retail Customer Service Cashier
- Corbin, KY (20 miles from Somerset, KY)
- 23 days ago
- Corbin, KY (20 miles from Somerset, KY)
- 23 days ago
Req ID: 459062 Address: 222 Hwy 770 Corbin, KY, 40701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Location: Somerset, US-KY Rate: Not Specified Type: Permanent Client Service Associate Benefits: * 401(k) matching * Bonus based on performance * Employee discounts * Flexible schedule *...
Customer Service Representative
- London, KY (20 miles from Somerset, KY)
- 45+ days ago
- London, KY (20 miles from Somerset, KY)
- 45+ days ago
At OneMain, Customer Service Representatives empower customers - understanding customer needs and providing solutions....
- London, KY (20 miles from Somerset, KY)
- 45+ days ago
- London, KY (20 miles from Somerset, KY)
- 45+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Rep(01474) - 1504 Cumberland Falls Hwy.
- Corbin, KY (20 miles from Somerset, KY)
- 60+ days ago
- Corbin, KY (20 miles from Somerset, KY)
- 60+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Customer Service Representative - Patient Registration
- Somerset, KY
- 60+ days ago
- Somerset, KY
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Whitley City, KY (18 miles from Somerset, KY)
- 60+ days ago
- Whitley City, KY (18 miles from Somerset, KY)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
- London, KY (20 miles from Somerset, KY)
- 90+ days ago
- London, KY (20 miles from Somerset, KY)
- 90+ days ago
successfully navigating systems to provide accurate and timely customer responses Requirements HS Diploma/GED Preferred Requirements 2-4 years Call Center experience preferred Proven track record and...
Demographic Data for Somerset, KY
Moving to Somerset, KY? Find some basic demographic data about Somerset, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Somerset, KY
Highest Education Level
Customer Service Representatives in Somerset, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »