Customer Service Representative Jobs in Simpsonville, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 117 Jobs

Customer Service Associate

Lyndon, KY (15 miles from Simpsonville, KY)
1 hour ago

Lyndon, KY (15 miles from Simpsonville, KY)
1 hour ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

Louisville, KY (21 miles from Simpsonville, KY)
1 hour ago

Louisville, KY (21 miles from Simpsonville, KY)
1 hour ago

Submit your application for the opportunity below: Customer Service Representative Galen College of Nursing...

Teller/Member Service Representative

Louisville, KY (21 miles from Simpsonville, KY)
6 hours ago

Louisville, KY (21 miles from Simpsonville, KY)
6 hours ago

Liberty FCU, a full-service credit union, is seeking a Full-Time Member Service Representative/Teller. Networking opportunities within the organization are available as this support teller...

Client Services Representative

Louisville, KY (21 miles from Simpsonville, KY)
6 hours ago

Louisville, KY (21 miles from Simpsonville, KY)
6 hours ago

Client Services Representative **Job Number:** JO-2506-10988 **Location (City, State):** Louisville, KY **Employee Group:** Regular **Shift:** Day **Travel:** 0% **Site Name:** Louisville Dist...

Customer Service Rep(01385)

Prospect, KY (16 miles from Simpsonville, KY)
13 hours ago

Prospect, KY (16 miles from Simpsonville, KY)
13 hours ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Care Representative I

Louisville, KY (21 miles from Simpsonville, KY)
14 hours ago

Louisville, KY (21 miles from Simpsonville, KY)
14 hours ago

Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...

Customer Service Representative

Charlestown, IN (20 miles from Simpsonville, KY)
1 day ago

Charlestown, IN (20 miles from Simpsonville, KY)
1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative (Sr. Loan Consultant)

Louisville, KY (21 miles from Simpsonville, KY)
1 day ago

Louisville, KY (21 miles from Simpsonville, KY)
1 day ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Medical Equipment Customer Service Representative

Louisville, KY (21 miles from Simpsonville, KY)
1 day ago

Louisville, KY (21 miles from Simpsonville, KY)
1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

Hillview, KY (19 miles from Simpsonville, KY)
2 days ago

Hillview, KY (19 miles from Simpsonville, KY)
2 days ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Medical Screener - Reception Technician (Customer Service)

Louisville, KY (21 miles from Simpsonville, KY)
2 days ago

Louisville, KY (21 miles from Simpsonville, KY)
2 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service/Sales

Clarksville, IN (23 miles from Simpsonville, KY)
2 days ago

Clarksville, IN (23 miles from Simpsonville, KY)
2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative - Hybrid(Remote/Office)

Louisville, KY (21 miles from Simpsonville, KY)
2 days ago

Louisville, KY (21 miles from Simpsonville, KY)
2 days ago

JOB SUMMARY The Customer Service Representative (CSR) is responsible for handling inbound customer inquiries into the Customer Service Center (CSC)....

Remote Work

Air Export Agent / Customer Service

Louisville, KY (21 miles from Simpsonville, KY)
2 days ago

Louisville, KY (21 miles from Simpsonville, KY)
2 days ago

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find...

Store Retail Loss Prevention Customer Service Associate II

Louisville, KY (21 miles from Simpsonville, KY)
2 days ago

Louisville, KY (21 miles from Simpsonville, KY)
2 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

View all 117 jobs

Demographic Data for Simpsonville, KY

Moving to Simpsonville, KY? Find some basic demographic data about Simpsonville, KY below.

Median Age

Average Household Income

Home Value vs Household Income in Simpsonville, KY

Local

National

Total Population

5,461

Number of Businesses

227

City Size

Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Simpsonville, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Simpsonville, KY offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Simpsonville, KY

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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