Customer Service Representative Jobs in Russell, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Grayson, KY (20 miles from Russell, KY)
- 3 hours ago
- Grayson, KY (20 miles from Russell, KY)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (FT) - Huntington
- Huntington, WV (19 miles from Russell, KY)
- 12 hours ago
- Huntington, WV (19 miles from Russell, KY)
- 12 hours ago
EQUAL OPPORTUNITY EMPLOYER - Serves as a primary transactional contact with customers. Provides excellent customer service while performing efficient and accurate banking transactions in...
Customer Service Representative - 20th Street
- Huntington, WV (19 miles from Russell, KY)
- 16 hours ago
- Huntington, WV (19 miles from Russell, KY)
- 16 hours ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
Customer Service Associate - Customer Service Center
- Ironton, OH (2 miles from Russell, KY)
- 1 day ago
- Ironton, OH (2 miles from Russell, KY)
- 1 day ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Customer Service Representative - Portsmouth - Portsmouth, OH
- Portsmouth, OH (21 miles from Russell, KY)
- 3 days ago
- Portsmouth, OH (21 miles from Russell, KY)
- 3 days ago
Back Customer Service Representative - Portsmouth #52-8085 Portsmouth, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
Customer Service - 238 Washington Ave
- Huntington, WV (19 miles from Russell, KY)
- 5 days ago
- Huntington, WV (19 miles from Russell, KY)
- 5 days ago
The Customer Service - 238 Washington Ave is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Representative - Portsmouth
- Portsmouth, OH (21 miles from Russell, KY)
- 6 days ago
- Portsmouth, OH (21 miles from Russell, KY)
- 6 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative - Ironton - Ironton, OH
- Ironton, OH (2 miles from Russell, KY)
- 6 days ago
- Ironton, OH (2 miles from Russell, KY)
- 6 days ago
Back Customer Service Representative - Ironton #52-8091 Ironton, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
Customer Service Representative - Ironton
- Ironton, OH (2 miles from Russell, KY)
- 8 days ago
- Ironton, OH (2 miles from Russell, KY)
- 8 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
Customer Service Representative - PT - King's Daughters
- Ashland, KY (4 miles from Russell, KY)
- 13 days ago
- Ashland, KY (4 miles from Russell, KY)
- 13 days ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
- South Point, OH (10 miles from Russell, KY)
- 21 days ago
- South Point, OH (10 miles from Russell, KY)
- 21 days ago
Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming,...
Retail Customer Service Cashier
- Grayson, KY (20 miles from Russell, KY)
- 23 days ago
- Grayson, KY (20 miles from Russell, KY)
- 23 days ago
Req ID: 459804 Address: 750 N. Carol Malone Blvd. Grayson, KY, 41143 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- New Boston, OH (21 miles from Russell, KY)
- 25 days ago
- New Boston, OH (21 miles from Russell, KY)
- 25 days ago
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Salary for Customer Service Representative Jobs in Russell, KY
Highest Education Level
Customer Service Representatives in Russell, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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