Customer Service Representative Jobs in Richmond, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Airport Agent - Ramp and Customer Service
- ENVOY AIR INC.
- Lexington, KY (19 miles from Richmond, KY)
- 1 day ago
- Lexington, KY (19 miles from Richmond, KY)
- 1 day ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at LEX and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
In Person- Sherwin Williams
- Lexington, KY (19 miles from Richmond, KY)
- 2 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Lexington, KY (19 miles from Richmond, KY)
- 2 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Account Representative
- Rent A Center
- Winchester, KY (16 miles from Richmond, KY)
- 2 days ago
- Winchester, KY (16 miles from Richmond, KY)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.00 per hour - $16.15 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In Person- WestRock
- Lexington, KY (19 miles from Richmond, KY)
- 2 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 2 days ago
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve...
In Person- Taco Bell
- Nicholasville, KY (16 miles from Richmond, KY)
- 4 days ago
- Nicholasville, KY (16 miles from Richmond, KY)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Representative (Full-Time)
- Dayton Freight
- Lexington, KY (19 miles from Richmond, KY)
- 5 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 5 days ago
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment...
In Person Full Time- Orkin
- Keene, KY (21 miles from Richmond, KY)
- 5 days ago
- Keene, KY (21 miles from Richmond, KY)
- 5 days ago
We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our...
In PersonCustomer Service Representative
- U-Haul
- Lexington, KY (19 miles from Richmond, KY)
- 6 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Orkin LLC
- Lexington, KY (19 miles from Richmond, KY)
- 6 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 6 days ago
Overview If You’re Great at Helping People, We’ve Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we’ll turn...
In PersonCustomer Service Rep(01409) - 800 S Main St Ste D
- Domino's Pizza
- Nicholasville, KY (16 miles from Richmond, KY)
- 8 days ago
- Nicholasville, KY (16 miles from Richmond, KY)
- 8 days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
In PersonCustomer Service Rep(01445) - 119 Clay Drive
- Domino's Pizza
- Berea, KY (14 miles from Richmond, KY)
- 9 days ago
- Berea, KY (14 miles from Richmond, KY)
- 9 days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
In PersonCustomer Service Representative
- Copart
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
In PersonSr. Asst Customer Service Job detail
- Smurfit Westrock plc (fmr Smurfit Kappa Group)
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
General Information Job ID ATR62452 Posting Job Title Sr. Asst Customer Service Locations KY Lexington Employment Type Full Time Date Posted 20-May-2026 Relocation Support No Description &...
In PersonCustomer Service Representative
- Nesco Resource
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
Customer Service The Candidate will be trained on and responsible for, taking incoming calls and emails, accurately processing and expediting orders as well as request for quotes. The position...
In PersonDemographic Data for Richmond, KY
Moving to Richmond, KY? Find some basic demographic data about Richmond, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Richmond, KY
Highest Education Level
Customer Service Representatives in Richmond, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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