Customer Service Representative Jobs in Pine Knot, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Whitley City, KY (10 miles from Pine Knot, KY)
- 8 hours ago
- Whitley City, KY (10 miles from Pine Knot, KY)
- 8 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Corbin, KY (22 miles from Pine Knot, KY)
- 23 days ago
- Corbin, KY (22 miles from Pine Knot, KY)
- 23 days ago
Req ID: 459062 Address: 222 Hwy 770 Corbin, KY, 40701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
- Williamsburg, KY (11 miles from Pine Knot, KY)
- 30+ days ago
- Williamsburg, KY (11 miles from Pine Knot, KY)
- 30+ days ago
Location: Williamsburg, US-KY Rate: Not Specified Type: Permanent Client Service Associate Benefits: * 401(k) matching * Bonus based on performance * Employee discounts * Flexible schedule *...
Customer Service Rep(01479) - 937 Hwy. 25W
- Williamsburg, KY (11 miles from Pine Knot, KY)
- 60+ days ago
- Williamsburg, KY (11 miles from Pine Knot, KY)
- 60+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Customer Service Rep(01474) - 1504 Cumberland Falls Hwy.
- Corbin, KY (22 miles from Pine Knot, KY)
- 60+ days ago
- Corbin, KY (22 miles from Pine Knot, KY)
- 60+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
- Whitley City, KY (10 miles from Pine Knot, KY)
- 60+ days ago
- Whitley City, KY (10 miles from Pine Knot, KY)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Representative (Loan Consultant II)
- Corbin, KY (22 miles from Pine Knot, KY)
- 90+ days ago
- Corbin, KY (22 miles from Pine Knot, KY)
- 90+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Pine Knot, KY
Moving to Pine Knot, KY? Find some basic demographic data about Pine Knot, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pine Knot, KY
Highest Education Level
Customer Service Representatives in Pine Knot, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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