Customer Service Representative Jobs in Petersburg, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Cincinnati, OH (21 miles from Petersburg, KY)
- 45+ days ago
- Cincinnati, OH (21 miles from Petersburg, KY)
- 45+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Walton, KY (16 miles from Petersburg, KY)
- 1 hour ago
- Walton, KY (16 miles from Petersburg, KY)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service - Whole Foods
- Cincinnati, OH (21 miles from Petersburg, KY)
- 3 hours ago
- Cincinnati, OH (21 miles from Petersburg, KY)
- 3 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Appointment Coordinator
- Cincinnati, OH (21 miles from Petersburg, KY)
- 4 hours ago
- Cincinnati, OH (21 miles from Petersburg, KY)
- 4 hours ago
CUSTOMER SERVICE: APPOINTMENT COORDINATORS Lincoln of Cincinnati 9620 Montgomery Road, Cincinnati, Ohio 45242 Job Details: Do you have great customer service skills and a friendly personality?...
Customer Service Representative - Supply Chain
- Greendale, IN (7 miles from Petersburg, KY)
- 7 hours ago
- Greendale, IN (7 miles from Petersburg, KY)
- 7 hours ago
Customer Service Representative - Supply Chain** **Position Summary** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture...
Customer Service Rep(01367) 6424 Taylor Mill Rd
- Independence, KY (17 miles from Petersburg, KY)
- 14 hours ago
- Independence, KY (17 miles from Petersburg, KY)
- 14 hours ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Rep(01417) - 4331 Winston Ave
- Covington, KY (16 miles from Petersburg, KY)
- 14 hours ago
- Covington, KY (16 miles from Petersburg, KY)
- 14 hours ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Rep(01365) - 167 Winning Colors Way
- Walton, KY (16 miles from Petersburg, KY)
- 14 hours ago
- Walton, KY (16 miles from Petersburg, KY)
- 14 hours ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Rep(02583) - 1103 U.S. Hwy
- Lawrenceburg, IN (7 miles from Petersburg, KY)
- 14 hours ago
- Lawrenceburg, IN (7 miles from Petersburg, KY)
- 14 hours ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Representative
- Cincinnati, OH (21 miles from Petersburg, KY)
- 14 hours ago
- Cincinnati, OH (21 miles from Petersburg, KY)
- 14 hours ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Entry- Level, Bilingual Spanish, Customer Service and Claims Positions
- Cincinnati, OH (21 miles from Petersburg, KY)
- 18 hours ago
- Cincinnati, OH (21 miles from Petersburg, KY)
- 18 hours ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
- Cincinnati, OH (21 miles from Petersburg, KY)
- 18 hours ago
- Cincinnati, OH (21 miles from Petersburg, KY)
- 18 hours ago
The Customer Service Representative will interact with the companys customers by addressing inquiries and resolving complaints....
Pharmacy Customer Service Associate
- Erlanger, KY (14 miles from Petersburg, KY)
- 1 day ago
- Erlanger, KY (14 miles from Petersburg, KY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Versailles, IN (22 miles from Petersburg, KY)
- 1 day ago
- Versailles, IN (22 miles from Petersburg, KY)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Cincinnati, OH (21 miles from Petersburg, KY)
- 1 day ago
- Cincinnati, OH (21 miles from Petersburg, KY)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Demographic Data for Petersburg, KY
Moving to Petersburg, KY? Find some basic demographic data about Petersburg, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Petersburg, KY
Highest Education Level
Customer Service Representatives in Petersburg, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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