Customer Service Representative Jobs in New Haven, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Rep II, Customer Service (CLS) (2nd Shift) - Shepherdsville KY
- Shepherdsville, KY (23 miles from New Haven, KY)
- 6 hours ago
- Shepherdsville, KY (23 miles from New Haven, KY)
- 6 hours ago
Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...
Client Services Representative
- Shepherdsville, KY (23 miles from New Haven, KY)
- 3 days ago
- Shepherdsville, KY (23 miles from New Haven, KY)
- 3 days ago
Client Services Representative **Job Number:** JO-2506-10985 **Location (City, State):** Shepherdsville, KY **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Shepherdsville...
PT Customer Service Specialist
- Elizabethtown, KY (15 miles from New Haven, KY)
- 4 days ago
- Elizabethtown, KY (15 miles from New Haven, KY)
- 4 days ago
Job Title: PT Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
Member Service Representative / Loan Officer
- Bardstown, KY (12 miles from New Haven, KY)
- 5 days ago
- Bardstown, KY (12 miles from New Haven, KY)
- 5 days ago
Member Service Representative / Loan Officer Are you ready to join a team that is committed to hardworking Kentuckians? If so, Abound Credit Union might be the place for you! We are driven by our...
- Shepherdsville, KY (23 miles from New Haven, KY)
- 14 days ago
- Shepherdsville, KY (23 miles from New Haven, KY)
- 14 days ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
Customer Account Representative
- Campbellsville, KY (20 miles from New Haven, KY)
- 18 days ago
- Campbellsville, KY (20 miles from New Haven, KY)
- 18 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Bilingual Customer Service Representative
- Bardstown, KY (12 miles from New Haven, KY)
- 18 days ago
- Bardstown, KY (12 miles from New Haven, KY)
- 18 days ago
We are searching for a Bilingual Customer Service Representative ready for professional development and career advancement opportunities. 1st Shift | Monday - Friday | 7 AM - 3:30 PM | $18.75 per hour...
Tier 1 Customer Service Representative DSO (EEO/Disability/Vets) (
- Fort Knox, KY (24 miles from New Haven, KY)
- 19 days ago
- Fort Knox, KY (24 miles from New Haven, KY)
- 19 days ago
Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries perDMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents forbeneficiaries having...
Pharmacy Customer Service Associate
- Lebanon, KY (19 miles from New Haven, KY)
- 20 days ago
- Lebanon, KY (19 miles from New Haven, KY)
- 20 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Elizabethtown, KY (15 miles from New Haven, KY)
- 22 days ago
- Elizabethtown, KY (15 miles from New Haven, KY)
- 22 days ago
Req ID: 459653 Address: 601 South Ring Rd Elizabethtown, KY, 42701 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative - Work at Home
- Elizabethtown, KY (15 miles from New Haven, KY)
- 25 days ago
- Elizabethtown, KY (15 miles from New Haven, KY)
- 25 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Rep(01446) - 716 E. Broadway St
- Campbellsville, KY (20 miles from New Haven, KY)
- 30+ days ago
- Campbellsville, KY (20 miles from New Haven, KY)
- 30+ days ago
Company Description Job Description This position requires taking phone orders and taking walk-in customer orders. A Domino's CSR must be friendly and helpful to our customers. CSR's must also be...
Remote Customer Service Representative
- Fort Knox, KY (24 miles from New Haven, KY)
- 45+ days ago
- Fort Knox, KY (24 miles from New Haven, KY)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Fort Knox, KY (24 miles from New Haven, KY)
- 45+ days ago
- Fort Knox, KY (24 miles from New Haven, KY)
- 45+ days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Retail Customer Service Associate
- Elizabethtown, KY (15 miles from New Haven, KY)
- 45+ days ago
- Elizabethtown, KY (15 miles from New Haven, KY)
- 45+ days ago
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for New Haven, KY
Moving to New Haven, KY? Find some basic demographic data about New Haven, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Haven, KY
Highest Education Level
Customer Service Representatives in New Haven, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »