Customer Service Representative Jobs in Mount Sterling, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Carlisle, KY (17 miles from Mount Sterling, KY)
- 9 hours ago
- Carlisle, KY (17 miles from Mount Sterling, KY)
- 9 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
CUSTOMER CARE REPRESENTATIVE - Paris, KY or Louisville, KY
- Paris, KY (18 miles from Mount Sterling, KY)
- 13 hours ago
- Paris, KY (18 miles from Mount Sterling, KY)
- 13 hours ago
center experience Excellent verbal and written communication skills; ability to multi-task using several software programs to service customer questions/needs....
Customer Service Rep(01447) - 1740 Main St
- Paris, KY (18 miles from Mount Sterling, KY)
- 2 days ago
- Paris, KY (18 miles from Mount Sterling, KY)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Paris, KY (18 miles from Mount Sterling, KY)
- 4 days ago
- Paris, KY (18 miles from Mount Sterling, KY)
- 4 days ago
dependable and customer-focused Customer Service Representative to join our team in Paris, KY....
Customer Service Representative
- Paris, KY (18 miles from Mount Sterling, KY)
- 5 days ago
- Paris, KY (18 miles from Mount Sterling, KY)
- 5 days ago
seeking a dependable and customer-focused Customer Service Representative to join our team in Paris, KY....
Customer Service Account Rep II - Disposal Services
- Paris, KY (18 miles from Mount Sterling, KY)
- 12 days ago
- Paris, KY (18 miles from Mount Sterling, KY)
- 12 days ago
The Opportunity: In this role, you will report to the Manager of Lab Disposal Services and will work closely with the Avantors Lab and Production Services professionals to serve our customers by...
Customer Account Representative
- Winchester, KY (13 miles from Mount Sterling, KY)
- 14 days ago
- Winchester, KY (13 miles from Mount Sterling, KY)
- 14 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Winchester, KY (13 miles from Mount Sterling, KY)
- 20 days ago
- Winchester, KY (13 miles from Mount Sterling, KY)
- 20 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
On-site Customer Service Representatives
- Winchester, KY (13 miles from Mount Sterling, KY)
- 28 days ago
- Winchester, KY (13 miles from Mount Sterling, KY)
- 28 days ago
At Pearl Interactive Network, we’re looking for Customer Service Representatives (CSRs) to be part of our growing Winchester, KY Contact Center Operations....
- Winchester, KY (13 miles from Mount Sterling, KY)
- 45+ days ago
- Winchester, KY (13 miles from Mount Sterling, KY)
- 45+ days ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
Customer Service Rep(01441) - 920 Indian Mound Dr
- Mount Sterling, KY
- 60+ days ago
- Mount Sterling, KY
- 60+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Demographic Data for Mount Sterling, KY
Moving to Mount Sterling, KY? Find some basic demographic data about Mount Sterling, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mount Sterling, KY
Highest Education Level
Customer Service Representatives in Mount Sterling, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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