Customer Service Representative Jobs in Morgantown, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Bowling Green, KY (17 miles from Morgantown, KY)
- 2 days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Caneyville, KY (17 miles from Morgantown, KY)
- 4 days ago
- Caneyville, KY (17 miles from Morgantown, KY)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Temporary Customer Service Representative
- Russellville, KY (24 miles from Morgantown, KY)
- 7 days ago
- Russellville, KY (24 miles from Morgantown, KY)
- 7 days ago
FeraDyne Outdoors 1.6 Temporary Customer Service Representative Sign in to apply Russellville, KY Sign in to apply Job Title: Temporary Customer Service Representative FLSA: Non-Exempt Employee Type...
Retail Store LP Customer Service Associate II
- Bowling Green, KY (17 miles from Morgantown, KY)
- 10 days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 10 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative, Medicare Pharmacy
- Bowling Green, KY (17 miles from Morgantown, KY)
- 11 days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 11 days ago
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Customer Service Representative
- Bowling Green, KY (17 miles from Morgantown, KY)
- 12 days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 12 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - Work at Home
- Bowling Green, KY (17 miles from Morgantown, KY)
- 29 days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 29 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representatives
- Bowling Green, KY (17 miles from Morgantown, KY)
- 45+ days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 45+ days ago
We are looking for Remote Customer Service Representatives to become part of our innovative team....
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...
- Bowling Green, KY (17 miles from Morgantown, KY)
- 45+ days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 45+ days ago
Customer Service Specialist Customer Support/Call Center Bowling Green, Kentucky Contract To Hire May 8, 2025 Job Title: Customer Service Specialist Location: Bowling Green, KY Pay: $17-$19/hour...
Customer Service Associate (Part time)
- Bowling Green, KY (17 miles from Morgantown, KY)
- 60+ days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 60+ days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
- Bowling Green, KY (17 miles from Morgantown, KY)
- 90+ days ago
- Bowling Green, KY (17 miles from Morgantown, KY)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Morgantown, KY
Moving to Morgantown, KY? Find some basic demographic data about Morgantown, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Morgantown, KY
Highest Education Level
Customer Service Representatives in Morgantown, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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