Customer Service Representative Jobs in Miracle, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Sneedville, TN (19 miles from Miracle, KY)
- 2 days ago
- Sneedville, TN (19 miles from Miracle, KY)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Middlesboro, KY (10 miles from Miracle, KY)
- 30+ days ago
- Middlesboro, KY (10 miles from Miracle, KY)
- 30+ days ago
Client Service Associate at Jackson Hewitt Client Service Associate at Jackson Hewitt in Middlesboro, Kentucky Posted in General Business 25 days ago. Type: Full-Time Job Description: Benefits:...
Customer Service Rep(06164) - 1446 North Broad Street
- Tazewell, TN (16 miles from Miracle, KY)
- 45+ days ago
- Tazewell, TN (16 miles from Miracle, KY)
- 45+ days ago
Company Description Job Description Take customers orders Qualifications Additional Information
- Tazewell, TN (16 miles from Miracle, KY)
- 60+ days ago
- Tazewell, TN (16 miles from Miracle, KY)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Leader - #1060 - Pineville, KY
- Pineville, KY (10 miles from Miracle, KY)
- 90+ days ago
- Pineville, KY (10 miles from Miracle, KY)
- 90+ days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Rep(01410) - 1238 N 12th Street
- Middlesboro, KY (10 miles from Miracle, KY)
- 90+ days ago
- Middlesboro, KY (10 miles from Miracle, KY)
- 90+ days ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
Demographic Data for Miracle, KY
Moving to Miracle, KY? Find some basic demographic data about Miracle, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Miracle, KY
Highest Education Level
Customer Service Representatives in Miracle, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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