Customer Service Representative Jobs in Means, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-10 of 10 Jobs

Customer Service Associate - Temporary

  • Irvine, KY (21 miles from Means, KY)
  • 10 hours ago
  • Irvine, KY (21 miles from Means, KY)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Irvine, KY (21 miles from Means, KY)
  • 4 days ago
  • Irvine, KY (21 miles from Means, KY)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Winchester, KY (23 miles from Means, KY)
  • 13 days ago
  • Winchester, KY (23 miles from Means, KY)
  • 13 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service

  • Winchester, KY (23 miles from Means, KY)
  • 19 days ago
  • Winchester, KY (23 miles from Means, KY)
  • 19 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

On-site Customer Service Representatives

  • Winchester, KY (23 miles from Means, KY)
  • 27 days ago
  • Winchester, KY (23 miles from Means, KY)
  • 27 days ago

At Pearl Interactive Network, we’re looking for Customer Service Representatives (CSRs) to be part of our growing Winchester, KY Contact Center Operations....

Customer Service Rep

  • Winchester, KY (23 miles from Means, KY)
  • 45+ days ago
  • Winchester, KY (23 miles from Means, KY)
  • 45+ days ago

Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...

Customer Service Rep(01416) - 155 Pine Crest Rd

  • Morehead, KY (24 miles from Means, KY)
  • 45+ days ago
  • Morehead, KY (24 miles from Means, KY)
  • 45+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Assistant Customer Service Specialist - AAFS (FWS)

  • Morehead, KY (24 miles from Means, KY)
  • 45+ days ago
  • Morehead, KY (24 miles from Means, KY)
  • 45+ days ago

Position Type Federal Work-Study Job Title Assistant Customer Service Specialist - AAFS (FWS) Posting Number STPO206 Grade/Level Level 1 - Entry Student Assistant Hourly Rate for Job Posting 9.50...

Customer Service Rep(01441) - 920 Indian Mound Dr

  • Mount Sterling, KY (14 miles from Means, KY)
  • 60+ days ago
  • Mount Sterling, KY (14 miles from Means, KY)
  • 60+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Assistant Customer Service Specialist - AAFS (IWS)

  • Morehead, KY (24 miles from Means, KY)
  • 60+ days ago
  • Morehead, KY (24 miles from Means, KY)
  • 60+ days ago

Posting Details To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Means, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Means, KY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Means, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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