Customer Service Representative Jobs in Mason, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Georgetown, KY (23 miles from Mason, KY)
- 8 hours ago
- Georgetown, KY (23 miles from Mason, KY)
- 8 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(01418) - 1108 Lexington Rd
- Georgetown, KY (23 miles from Mason, KY)
- 2 days ago
- Georgetown, KY (23 miles from Mason, KY)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Delivery Driver - Florence, KY Part Time
- Independence, KY (24 miles from Mason, KY)
- 4 days ago
- Independence, KY (24 miles from Mason, KY)
- 4 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Delivery Driver - Florence, KY
- Independence, KY (24 miles from Mason, KY)
- 5 days ago
- Independence, KY (24 miles from Mason, KY)
- 5 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Front Desk - Service Writing, Customer Service - 401K PTO
- Georgetown, KY (23 miles from Mason, KY)
- 5 days ago
- Georgetown, KY (23 miles from Mason, KY)
- 5 days ago
Benefits: 401(k) Bonus based on performance Opportunity for advancement Paid time off Training & development At Midas we are dedicated to providing quality services to customer vehicles in the...
Customer Service Associate (cashier)
- Owenton, KY (14 miles from Mason, KY)
- 7 days ago
- Owenton, KY (14 miles from Mason, KY)
- 7 days ago
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...
Customer Service Rep (1495) - 90 S. Main, Suite 1A
- Dry Ridge, KY (8 miles from Mason, KY)
- 10 days ago
- Dry Ridge, KY (8 miles from Mason, KY)
- 10 days ago
Customer Service Rep (1495) - 90 S. Main, Suite 1A 3.4 3.4 out of 5 stars Dry Ridge, KY Job Description Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card...
Customer Service Representative - United Square
- Georgetown, KY (23 miles from Mason, KY)
- 19 days ago
- Georgetown, KY (23 miles from Mason, KY)
- 19 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Retail Customer Service Cashier
- Sparta, KY (17 miles from Mason, KY)
- 23 days ago
- Sparta, KY (17 miles from Mason, KY)
- 23 days ago
Req ID: 459803 Address: 976 Hwy 1039 Sparta, KY, 41083 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Walton, KY (21 miles from Mason, KY)
- 60+ days ago
- Walton, KY (21 miles from Mason, KY)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Account Representative
- Georgetown, KY (23 miles from Mason, KY)
- 60+ days ago
- Georgetown, KY (23 miles from Mason, KY)
- 60+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - FLOAT
- Georgetown, KY (23 miles from Mason, KY)
- 60+ days ago
- Georgetown, KY (23 miles from Mason, KY)
- 60+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Rep(01403) - 103 Village Market Path
- Georgetown, KY (23 miles from Mason, KY)
- 90+ days ago
- Georgetown, KY (23 miles from Mason, KY)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mason, KY
Highest Education Level
Customer Service Representatives in Mason, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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